Carl Ragsdale

• Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
• Coached and trained new bank tellers.
• Conducted thorough audits of teller cash drawers, vaults, and ATMs, contributing to branch compliance with internal controls and regulatory standards.

• Opened accounts while adhering to both bank and regulatory standards
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Serviced the branch ATM daily, backup vault custodian
• Performed teller transactions accurately and efficiently

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Processed customer transactions promptly, minimizing wait times.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Assisted customers with account inquiries, resolving issues promptly and professionally.

Assisted family with around the house tasks

• Taught multiple semesters of college Calculus, running a class of 25-35 students
• Developed lectures, recitation activities, quizzes, and exams while providing feedback for student growth

• Collaborated with teachers to plan recitation activities, quizzes, and homework
• Provided tutoring to individual students
• Provided feedback to students on homework, quizzes, and exams to improve understanding of the material