Overview
Work History
Education
Skills
Timeline
Generic

Carl Reid

Ocala,United States

Overview

8
8
years of professional experience

Work History

Cross Functional Customer Specialist

CarMax
01.2022 - Current
  • Car sales (Processing the sales in the system by inputting all customers necessary information.
  • Process vehicle Titles, Making Registration, cards, Process Drivers license, and CVR in formation of customers.
  • Run Credit applications, reaching out ot banks and credits union on behalf of customers loan approvals.
  • Scheduling appointments for vehicle repairs in the system.
  • Setting up vehicles transfers, 24hrs test drives and 7 day car loaners.

Driver

FedEx
03.2020 - 01.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Sales Representative

Paper Net Advertising
09.2019 - 02.2020
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated new leads through networking and attending industry events.

Sales Representative

Cox Communications
02.2019 - 08.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Collaborated with cross-functional teams to identify and address customer needs.

Coach

Topseed Athletic Soccer Club
01.2016 - 01.2019
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Collaborated with other coaches to create and execute game plans.
  • Monitored team practices to establish high level of performance.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.

Education

Bachelor of Science - Accounting

Robert Morris University
Coraopolis, PA

Skills

  • Team Building
  • Business Management
  • Driving and Transportation
  • Strategis Planning
  • Excellent Customer Service Skills
  • Goal Driven
  • Mentorship
  • Excel in Microsoft Office
  • Advance in Sales

Timeline

Cross Functional Customer Specialist

CarMax
01.2022 - Current

Driver

FedEx
03.2020 - 01.2022

Sales Representative

Paper Net Advertising
09.2019 - 02.2020

Sales Representative

Cox Communications
02.2019 - 08.2019

Coach

Topseed Athletic Soccer Club
01.2016 - 01.2019

Bachelor of Science - Accounting

Robert Morris University

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Carl Reid