Christopher Carrillo
Magnolia
Summary
Achieved consistent sales growth through effective management of merchandising and personnel. Enhanced customer service by maintaining comprehensive knowledge of products and services. Streamlined inventory management processes to reduce discrepancies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cross Functional Lead
HEB Stores
Conroe, TX
02.2023 - Current
- Assisted team members in supporting store operations across all production areas. Collaborated with partners in both perishable and grocery departments to enhance workflow. Provided support to ensure efficient production processes throughout the store.
- Directed team leadership and enforced discipline to achieve project objectives.
- Executed all necessary tasks to ensure daily productivity and efficiency.
Fish Monger
HEB Stores
Conroe, TX
02.2023 - Current
- Facilitated comprehensive knowledge sharing of all species within department inventory.
- Assisted in ordering products and creating signs. Communicated with vendors and management to support department compliance with store standards. Maintained full inventory levels to meet customer demand.
- Collaborated with OSHA to ensure departmental compliance with cleanliness and sanitation standards.
Assistant Manager
Circle K Corp.
The Woodlands, TX
04.2018 - 04.2020
- Increased sales revenues by 7% through exceptional customer service and by responding to customer concerns with friendly and knowledgeable service
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Trained team members in successful strategies to meet operational and sales targets
- Responsible for keeping work area clean, organized, and safe to promote efficiency and team safety
Manager
The BBQ Shack
Magnolia, TX
05.2016 - 09.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Conducted monthly inventories of raw materials and components on work floor
- Communicated best practices among on-site and external personnel to align efforts and goals
Front Line Cook
Five Guys Holdings LLC
Magnolia, TX
06.2015 - 08.2016
- Communicated with management on food inventory stock to request order placement
- Fried, grilled and baked foods such as hamburgers and fries
- Trained and assisted new kitchen staff members
- Prepared estimated 10 orders simultaneously during lunch periods with 99% accuracy rate, maximizing customer satisfaction and repeat business
Cashier
Kroger
Magnolia, TX
10.2013 - 07.2014
- Processed POS transactions, including checks, cash and credit purchases or refunds with zero errors daily
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Mentored new team members on POS system operation, customer service strategies and sales goals
Education
Some College (No Degree) - Journalism
McPherson College
Mcpherson, KSHigh School Diploma -
Magnolia High School
Magnolia04.2014
Skills
- Inventory Management
- Merchandising
- Customer Service
- Training
- Operations Management
- Financial Management
- Issue Resolution
- Team Building
Certification
TABC Certification April 2020
Timeline
Cross Functional Lead
HEB Stores
02.2023 - Current
Fish Monger
HEB Stores
02.2023 - Current
Assistant Manager
Circle K Corp.
04.2018 - 04.2020
Manager
The BBQ Shack
05.2016 - 09.2016
Front Line Cook
Five Guys Holdings LLC
06.2015 - 08.2016
Cashier
Kroger
10.2013 - 07.2014
Some College (No Degree) - Journalism
McPherson College
High School Diploma -
Magnolia High School