Carl Short
La Vernia,Texas
Summary
Dynamic manager with proven success at Shell Gas Station, enhancing customer satisfaction and team productivity through effective conflict resolution and staff development. Skilled in training and mentoring, I excel in creating high-performing teams and implementing efficient workflows, driving operational excellence and fostering a positive work environment.
Overview
2026
2026
years of professional experience
Work History
Supervisor
Shell Gas Station
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Ranch Hand
Private Ranch
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Performed repairs and preventive maintenance on equipment and property.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
Team Leader
Outdoor World Uk
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Manager
Rv Tx
01.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Manager
Yew Tree Bar
03.2021 - 12.2023
- Managed daily operations of the restaurant, ensuring smooth workflow and coordination among staff.
Education
Bachelor's Degree - Phycology
University of Essex
Colchester Essex UK04.2007
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Inventory control
- Staff development
- Staff discipline
- Team building
- Schedule development
- Conflict resolution
- Inventory oversight
- Software experience
- Business administration
- Financial management
- Verbal and written communication
- Safety protocols
- Coaching and mentoring
- Payroll processing
- Employee development
- Workflow management
- Budget management
- Staff education
Timeline
Manager
Rv Tx
01.2024 - Current
Manager
Yew Tree Bar
03.2021 - 12.2023
Supervisor
Shell Gas Station
Ranch Hand
Private Ranch
Team Leader
Outdoor World Uk
Bachelor's Degree - Phycology
University of Essex
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