Carl Tetreault
Wallingford,CT
Summary
Highly effective multi-unit leader offering 15 years of experience in retail management with large and diverse teams. Proven in complex project management, large scale remodels and program roll outs. Outstanding communicator, skilled in Operations Management, Merchandising, and District Management, successful at cultivating and sustaining long-term relationships, with a specialty in merchandising and brand focus.
Overview
14
14
years of professional experience
Work History
District Merchandising Service Manager
Lowe's INC
01.2019 - Current
- Responsible for executing the company's merchandising strategy and maintaining District merchandising standards
- Managing a team of over 150 direct reports, with the objective to drive sales, develop and strengthen vendor relationships, and maximize the shopping experience for our valued customers at 9 locations across Central Connecticut
- Develops and presents goals, priorities, and action plans for the district and individual stores to support the Merchandising Service model and Lowe’s strategic direction
- Performed weekly district audits to ensure accurate stocking of products.
- Established relationships with key personnel in each district's retail locations.
- Maintained open communication channels between all departments affecting the customer experience.
- Developed and implemented merchandising strategies to increase sales and profitability.
- Resolved customer complaints regarding product availability or quality issues quickly and efficiently.
- Ensured accuracy of pricing information throughout all assigned stores.
- Analyzed market trends to identify opportunities for increased sales in each district.
- Evaluated store layout plans to optimize merchandise placement for maximum exposure.
- Monitored stock levels at each location to prevent out-of-stock situations.
- Implemented innovative display solutions that enhanced the shopping experience for customers.
- Created monthly reports detailing store performance, inventory levels, and customer feedback.
- Trained new staff on product knowledge, visual displays, and customer service techniques.
- Assigned tasks to store personnel, monitored progress, and ensured compliance with company policies.
- Ensured that all merchandising displays were aligned with corporate guidelines.
- Analyzed data from various sources such as POS systems, market research studies., in order to gain insights into consumer buying trends.
- Monitored customer feedback and responded promptly to address any issues or concerns.
- Identified areas of opportunity for improving operational processes within the district's stores.
- Trained store managers on proper merchandising techniques and best practices.
- Provided guidance and support to store personnel regarding visual merchandising standards.
- Led weekly meetings with store teams to discuss upcoming promotions and events, review sales goals.
- Developed comprehensive training programs for store staff on topics such as customer service, product knowledge.
- Organized and prioritized large and small scale projects.
Sales Market Manager
The Scotts Miracle-Gro company
01.2010 - 01.2019
- Primary focus on developing and managing relationships with retail partners, increasing The Scotts Company's business opportunities, while recruiting and managing Merchandisers & Counselors, in order to implement and execute sales plans.
- Researched industry trends in order to better understand current customer needs.
- Led, coached and developed employees to achieve sales goals.
- Developed effective training programs for sales representatives on how best to present products in the marketplace.
- Monitored competitor activities and identified potential markets for product expansion.
- Managed a team of sales professionals by providing guidance, coaching, and feedback on performance metrics.
- Delivered presentations at conferences highlighting success stories from past projects.
- Provided leadership in developing creative solutions for challenging sales scenarios.
- Directed and coordinated products, services and sales activities.
- Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
- Coached, developed and motivated team to achieve revenue goals.
Education
Bachelor of Business Administration - Justice and Law Administration
Western Connecticut State
12.2006
Skills
- Merchandising
- Budgeting
- Talent Cultivation and Development
- Multi-unit Management
- Communications
- P&L Management
- Succession Planning
- Performance Management
- Inventory Management
- Loss Prevention
- Quality Control
- Pricing Updates
- MS Office
- Documentation and Reporting
- Relationship Building
- Budget Administration
- Team Leadership
- Program Coordination
- Trend Analysis
- Coaching and Mentoring
- Policy Improvements
- Process Development
- Inventory Coordination
Activities
- Coach, Girls Little League Softball of Wallingford, CT- Connecticut State Champions – 2019, 2022, 2023
- Community Youth Mentor Award Winner for 2019 in Wallingford, CT- COALITION FOR A BETTER WALLINGFORD INC.
- Volunteer, Scotts Miracle-Gro Political Action Committee- Assisting our regulatory team as they partner with state and local politicians to ensure that a symbiotic relationship exists between our interests as the lawn and garden industry leader, and my interests as a resident (and father) in the state of Connecticut.
- Coach, Board Member, Wallingford Cardinals- American Legion Post 187 Travel Softball and Baseball, Travel Softball program In Wallingford, CT
www.linkedin.com/in/carl-tetreault-ct
www.linkedin.com/in/carl-tetreault-ct
Timeline
District Merchandising Service Manager
Lowe's INC
01.2019 - Current
Sales Market Manager
The Scotts Miracle-Gro company
01.2010 - 01.2019
Bachelor of Business Administration - Justice and Law Administration
Western Connecticut State
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