Carla Acosta
Houston,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
Human Resources Coordinator
OnPoint Lab LLC
Sugar Land, TX
01.2018 - Current
- Assisted with recruiting, interviewing, and hiring of new employees.
- Responded to internal inquiries regarding HR policies, procedures, payroll.
- Conducted background checks for potential candidates.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
- Answered employee questions during entrance and exit interview processes.
- Coordinated employee onboarding.
- Coordinated payroll processing.
Billing Manager
OnPoint Lab LLC
Sugar Land, TX
01.2016 - Current
- Submit medical claims and post payments to clearing house, including workers comp claims.
- Solve insurance denials and submit necessary paperwork for appeals.
- Communicate with insurance companies to keep up to date with payments and payment procedures.
- Developed and implemented billing procedures to ensure accurate data entry.
- Managed and supervised billing department staff, including training, evaluation, and workflow distribution.
Patient Care Coordinator
Irfan Lalani MD
Sugar Land, TX
01.2013 - 01.2018
- Maintained prior-auth’s, verifications, and billing for a fast paced, high volume clinic
- Managed accounts payable and receivable
- Managed physician’s procedure and clinical appointments
- Built relationships with patients and healthcare vendors
Office Coordinator
Sugar Land Surgicenter
Sugar Land, TX
01.2012 - 01.2016
- Maintained prior-auth’s, verifications, and billing for a fast paced, high volume surgery center
- Managed accounts payable and receivable
- Built relationships with patients and healthcare vendors
Sales Associate
Texas Insurance Agency
Houston, TX
01.2006 - 01.2012
- Established relationships and build rapport with customers
- Managed phone calls and paperwork for new and existing customers
- Trained new customer service representatives
- Maintained relationships with home and auto insurance vendors
Education
Bachelor’s - Interdisciplinary Studies
University of Houston
Houston, TX12-2012
Skills
- Payroll coordination
- Background Checks
- Payroll Processing
- Staff Management
Timeline
Human Resources Coordinator
OnPoint Lab LLC
01.2018 - Current
Billing Manager
OnPoint Lab LLC
01.2016 - Current
Patient Care Coordinator
Irfan Lalani MD
01.2013 - 01.2018
Office Coordinator
Sugar Land Surgicenter
01.2012 - 01.2016
Sales Associate
Texas Insurance Agency
01.2006 - 01.2012
Bachelor’s - Interdisciplinary Studies
University of Houston
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