Carla Adams
Atlanta,GA
Summary
Well-qualified Leasing Consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals.
Overview
5
5
years of professional experience
Work History
Leasing Agent
Nirvana Management Group
Riverdale, Georgia
10.2022 - 12.2023
- Gathered financial information, prepared documents, and closed books.
- Used advanced software to prepare documents, reports, and presentations.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Leased 10 plus units per week
- Conducted thorough tours to potential prospects.
- Completed marketing twice per week.
- Worked on Yardi and platforms.
- Trained new employees on accounting principles and company procedures.
Leasing Consultant
Elite Property Management
College Park, GA
01.2022 - 08.2022
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected rent and tracked resident payments and information in computer system.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Leasing Agent
Elite Property Management
Atlanta, GA
01.2022 - 07.2022
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Recruited new residents through website advertising and marketing.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Invited prospects to fill out application upon completion of property tour.
- Conducted property tours to highlight features of properties.
Leasing Consultant
Crystal Mangement Group
East Point, Ga
02.2019 - 07.2021
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Distributed and followed up on tenant renewal notices.
- Planned special events such as lotteries, dedications and project tours.
Education
MBA - Medical Assistant Certification
Everest College Atlanta, GA
Atlanta, GA07.2008
High School Diploma -
West End Academy
Atlanta, GA05.2002
Skills
- Security Deposit Refunds
- Application Processing
- Property Inspection
- Community Engagement
- Application Verification
- Tenant Screening
- Account Management
Timeline
Leasing Agent
Nirvana Management Group
10.2022 - 12.2023
Leasing Consultant
Elite Property Management
01.2022 - 08.2022
Leasing Agent
Elite Property Management
01.2022 - 07.2022
Leasing Consultant
Crystal Mangement Group
02.2019 - 07.2021
MBA - Medical Assistant Certification
Everest College Atlanta, GA
High School Diploma -
West End Academy
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