Jennifer Metcalf
Ridgeland,MS
Summary
Well-qualified versatile personality with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
Leasing Agent
Aspen Apartments
6675 Old Canton Rd Ridgeland, MS 39157
05.2023 - 06.2023
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Participated in property inspections to prepare for move-ins and move-outs.
- Recruited new residents through website advertising and marketing.
- Used Blue Moon and Rent Manager to keep record of financial transactions and rental applications.
Sales Associate
Hyundai
450 Steed Rd Ridgeland, MS 39157
03.2021 - 04.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Ford, Cannon Nissan Of Jackson
01.2017 - 02.2021
- Began working as a sales associate, thoroughly explaining sales and promotions to clients, allowing them to maximize benefits
- Promoted to Internet Manager, responsible for driving platform sales as well as increasing morale among team members
- Directly involved in raising regional sales among platform and internet clientele for both 2017 and 2018
- Consistently formed lasting and meaningful relationships with current and prospective clients in order to gain an expanding client base.
Manager
Forest Ford Chrysler, Dodge
08.2015 - 01.2017
- Of internet sales and traffic distribution alongside raising the online and in store traffic
- Regularly assisted clients with locating specific offers that best suited their needs and income
- Built meaningful and lasting relationships with clients in order to garner repeat business
- Maintained an orderly work environment and communicated with team members to ensure all clients were assisted in a timely manner.
Manager
Kiehls’s
07.2012 - 08.2015
- Accurately processed transactions in a timely and effective manner including cash handling and card processing
- Balanced multiple cash drawers, bringing the balance down to within operating guidelines, counting the remaining cash, sealing the remaining cash in a tamper evident bag, and providing the currency to the bank for future deposit
- Explained the benefits of making purchases with a Dillard’s Credit Card and encouraged customers to apply when it provided a benefit to them as part of Kiehl’s partnership with Dillard’s
- Kept a clean and organized work environment leading to better productivity for all employees.
Education
CABRILLO COLLEGE
Skills
- Accurate Property Valuation
- Records Preparation
- Security Deposit Refunds
Timeline
Leasing Agent
Aspen Apartments
05.2023 - 06.2023
Sales Associate
Hyundai
03.2021 - 04.2023
Ford, Cannon Nissan Of Jackson
01.2017 - 02.2021
Manager
Forest Ford Chrysler, Dodge
08.2015 - 01.2017
Manager
Kiehls’s
07.2012 - 08.2015
CABRILLO COLLEGE