Terea Wallenstein
Portland,OR
Overview
9
9
years of professional experience
Work History
Leasing Agent
Greens Crossing Apartments
Dallas, Texas
07.2016 - 02.2021
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Invited prospects to fill out application upon completion of property tour.
Bartender
C'EST LA VIE BAR
TUMAN, GUAM
04.2013 - 04.2015
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Set up glassware, liquor and other necessary supplies for special events.
- Operated efficiently in high-volume setting to prepare and serve more than [Number] drinks per hour.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Managed cash and bar revenue during special promotions or sporting events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Consulted with managers to organize special events and promotions.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Decreased waste, following strict recipes and drink measurement protocol.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Cocktail Waitress
Larry Flynt's Hustler Club
Las Vegas, NV
03.2010 - 02.2012
- Served alcoholic and non-alcoholic beverages in bar environment.
- Greeted new customers, discussed specials and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Assisted with bartending duties during high-volume shifts.
- Checked identification for minimum age for sale of alcoholic beverages.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Education
High School Diploma -
St Helens High School
Saint Helens, OR08.2009
Skills
- Security Deposit Refunds
- Administrative Leadership
- Tenant Relations
- Cash Handling
- Business Partnerships
- Common Sense Reasoning
- Property Tours
- Business Strategies
Timeline
Leasing Agent
Greens Crossing Apartments
07.2016 - 02.2021
Bartender
C'EST LA VIE BAR
04.2013 - 04.2015
Cocktail Waitress
Larry Flynt's Hustler Club
03.2010 - 02.2012
High School Diploma -
St Helens High School
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