Carla Blasini
Jersey City,NJ
Summary
Personable teller with several years of experience assisting customers with questions, processing transactions and handling clerical and administrative duties. Punctual and hardworking professional commended for high level of accountability and accuracy. Equipped with strong knowledge of financial and security regulations impacting bank operations.
Overview
7
7
years of professional experience
Work History
Lead Teller
Garden State Check Cashing
Newark, NJ
04.2020 - Current
- Monitored cash levels in all drawers; balanced cash drawers at the end of each shift.
- Developed strategies to increase sales opportunities among customers by cross-selling bank services or products.
- Reviewed customer account information to verify accuracy and resolve any outstanding issues.
- Performed daily balancing of the cash drawer as well as other assigned duties such as ATM monitoring or check cashing.
- Resolved customer complaints in a timely manner while ensuring compliance with banking regulations.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Supervisor
Tea Nj
Jersey City, NJ
06.2017 - 04.2020
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
- Ensured compliance with applicable local laws regarding alcohol sales, sanitation, hygiene.
Education
High School Diploma -
Ramon J Davila
Coamo, Puerto Rico06-2014
Skills
- Transaction review
- Cross-Selling and Upselling
- Customer Service
- Cash Handling Accuracy
- Problem-Solving
- Workflow Optimization
Timeline
Lead Teller
Garden State Check Cashing
04.2020 - Current
Supervisor
Tea Nj
06.2017 - 04.2020
High School Diploma -
Ramon J Davila
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