Carla Carpenter
union,OR
Summary
Accomplished professional with a robust background in healthcare and business management, notably at Portland Providence. Excelled in enhancing patient satisfaction and operational efficiency through expert relationship building and staff development. Demonstrated prowess in financial management and customer relations, achieving significant business growth and improved care outcomes. Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Owner
Many Paws Kennels and K_9 Social Club
01.2004 - 10.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Also did the payroll
- Trained and motivated employees to perform daily business functions.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Nurse
Portland Providence
03.1992 - 12.2009
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Nurse
Robison
04.1984 - 03.1991
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
Education
Associate of Arts - Nursing
Blue Mountain Community College
Pendleton, OR06-1977
No Degree - Pre Requisites For Nursing
Eastern Oregon State College
La Grande, OR09-1975
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Financial Management
- Staff hiring
- Purchasing and planning
- Desktops, Laptops, and Mobile Devices
- Employee Relations
- Staff training/development
- Employee Motivation
- Business Management
Accomplishments
- Supervised team of six staff members.
- Achieved best reesult by completing care of dogs with accuracy and efficiency.
Affiliations
- Golden bond rescue
Certification
- [State] Driver's License
- Basic Life Support Certification (BLS)
- First Aid Certification
- Advanced Cardiac Life Support Certification (ACLS)
volunteer for golden Bond rescue for golden retrievers
I was foster home coordinator for 2 years. Due to business I had to relinquish that job and continued to foster dogs, transport dogs, do home evaluations, and evaluate dogs being given up. When had kennel we helped over 30 dogs until foster homes were found and gave me time to evaluate their temperament
Timeline
Owner
Many Paws Kennels and K_9 Social Club
01.2004 - 10.2021
Nurse
Portland Providence
03.1992 - 12.2009
Nurse
Robison
04.1984 - 03.1991
Associate of Arts - Nursing
Blue Mountain Community College
No Degree - Pre Requisites For Nursing
Eastern Oregon State College
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