Carla A. Carreno Ocando
Zone Health & Fitness
Ocala,FL
3
Languages
1
year of professional experience
Results-oriented professional experienced in sales and customer service. Bilingual communicator skilled in building relationships and identifying opportunities for business growth. Proven ability to represent organizations effectively and engage with diverse communities in fast-paced environments.
Work History
Assistant Manager
7 Months- Coordinated staff schedules to optimize coverage and maintain customer satisfaction.
- Implemented lead generator training program to support efficient, clear communication with prospects.
- Crafted targeted social media content and promotional campaigns that feature memberships alongside classes and amenities to attract new members.
- Assisted in developing membership engagement strategies to enhance member retention and satisfaction.
Sales Associate
4 Months- Processed membership transactions, enhancing operational efficiency.
- Addressed member inquiries promptly, fostering positive relationships and retention efforts.
- Cultivated customer relationships, driving repeat business.
- Managed high-stress situations calmly, resolving issues effectively.
Sales Associate
4 Months- Planned, created, and executed multiple social media campaigns to bring in prospects.
- Created positive first impressions to welcome and engage existing, new, and potential customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Science - Business Administration
High School Diploma - High School
- 3.8 Unweighted GPA
- Extracurricular Activities: Sport Manager for Soccer and Volleyball, Girls State Florida, President of Future Business Leaders of America and Spanish Honor Society.
Skills
Customer service
Attention to detail
Time management
Problem-solving skills
Membership growth
Efficient
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Assistant Manager
Zone Health & Fitness
03.2026 - CurrentRead More
Sales Associate
Gold’s Gym
11.2025 - 03.2026Read More
Sales Associate
Club Pilates Franchise LLC
08.2025 - 12.2025Read More
College of Central Florida
Associate of Science from Business Administration
Read More
Forest High School
High School Diploma from High School
Read More