Carla Cobb
Harvest,AL
Summary
Experienced showroom sales consultant with a background in interior design, known for product knowledge, customer trust building, and sales performance focus. Skilled in guiding selections, preparing accurate quotes, and supporting repeat business.
Overview
1
1
Language
15
15
years of professional experience
Work History
Showroom Sales Consultant
Park Supply
Huntsville, AL
05.2019 - 08.2026
- Guided customers through plumbing fixture selection, aligning product recommendations with project specifications and style preferences.
- Prepared accurate quotes, estimates, and order details using showroom sales systems and vendor catalogs.
- Coordinated with contractors, designers, and suppliers to verify product availability and delivery timelines.
- Resolved product and order issues promptly, supporting smooth customer service from selection through fulfillment.
- Assisted in training new team members on showroom procedures, sales techniques, and product information.
- Tracked special orders and backorders, ensuring timely follow-up with vendors and customers.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Handled client inquiries efficiently by utilizing expert product knowledge and problem-solving skills for successful outcomes.
Assistant Store Manager
Kirklands Home Decor And Gifts
Florence, AL
06.2017 - 07.2018
- Maintained a clean, safe, and organized store environment.
- Developed strong working relationships with staff, fostering a positive work environment.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Unloaded truck efficiently and adhered to placement charts for accurate back stock room placement.
- Managed regular store inventory restocking to maintain continuous product availability.
Visual Merchandiser
Ashley Furniture Homestore
Florence, AL
03.2016 - 06.2017
- Styled showroom vignettes to highlight product features, finishes, and room coordination.
- Designed and maintained floor displays aligned with Ashley Furniture Homestore merchandising standards.
- Collaborated with sales teams to prioritize merchandise placement and traffic flow.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
- Reset floor plans to support new product launches and inventory transitions.
Sales Associate
Dillard's
Florence, AL
10.2011 - 03.2016
- Assisted customers with product selection, styling advice, and personalized service to support purchase decisions.
- Recommended complementary products by building strong product knowledge and identifying customer needs.
- Processed sales transactions accurately using point-of-sale systems, cash handling procedures, and payment verification.
- Monitored sales floor for loss prevention concerns while protecting merchandise and store assets.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Arts - Interior Design
Samford University
Birmingham, AL05-2009
Skills
- Product knowledge
- Sales Performance Focus
- Sales training
- Effective Visual Merchandising
- Time management
- Customer Trust Building
- Teamwork and collaboration
- Multitasking
- Positive customer engagement
- Eterm proficiency
Languages
English
Professional Working
Timeline
Showroom Sales Consultant
Park Supply
05.2019 - 08.2026
Assistant Store Manager
Kirklands Home Decor And Gifts
06.2017 - 07.2018
Visual Merchandiser
Ashley Furniture Homestore
03.2016 - 06.2017
Sales Associate
Dillard's
10.2011 - 03.2016
Bachelor of Arts - Interior Design
Samford University