Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Carla Davis

Bridgeport,WV

Summary

Dynamic healthcare management professional with extensive experience in staff recruitment, training, and team leadership. Proven ability to enhance operational efficiency through exceptional communication and multitasking skills. Strong focus on building trust-based relationships with both staff and providers to foster a collaborative work environment. Committed to leveraging expertise to drive organizational success in healthcare settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Manager

MyEyeDr
Bridgeport, WV
01.2024 - Current
  • Results-driven General Manager with extensive experience leading high-performing teams in eye care and healthcare settings.
  • Adept at overseeing daily clinic operations, driving key performance indicators (KPIs), and ensuring optimal patient care while maintaining financial efficiency.
  • Skilled in strategic hiring, staff training, and performance management to build a strong, patient-focused team.
  • Proven ability to develop and execute business strategies that meet and exceed clinic goals by increasing patient retention, optimizing workflow efficiency, and enhancing revenue growth.
  • Experienced in managing annual budgets, cost control, and financial planning to ensure profitability while maintaining high-quality patient services.
  • Strong leadership in implementing operational improvements, ensuring regulatory compliance, and fostering a culture of excellence.
  • Adept at collaborating with medical professionals, vendors, and stakeholders to align business objectives with exceptional patient care.

Site Director and EHR Application Specialist

Coplin Health Systems
Elizabeth, WV
08.2021 - 12.2023
  • Dedicated Site Director with extensive experience managing three medical office locations, ensuring seamless daily operations, staff coordination and patient care excellence.
  • Proven leader in overseeing multi-site workflows, optimizing team performance, and fostering a collaborative work environment to enhance efficiency and patient satisfaction.
  • Certified eClinicalWorks (eCW) Training Specialist, skilled in onboarding and training new hires across all locations.
  • Developed and implemented a comprehensive eCW training program, ensuring staff proficiency in electronic health records (EHR) and practice management systems.
  • eCW Train-the-Trainer certified, providing expert guidance on system functionality, best practices and workflow optimization to improve operational efficiency and compliance
  • Strong background in staff development, policy implementation, and process improvement, with a focus on delivering high-quality healthcare services.
  • Adept at problem-solving and leadership, supporting both clinical and administrative teams in achieving excellence.

General Manager

MyEyeDr
Fairmont, WV
11.2020 - 08.2021
  • Results-driven General Manager with extensive experience leading high-performing teams in eye care and healthcare settings.
  • Adept at overseeing daily clinic operations, driving key performance indicators (KPIs), and ensuring optimal patient care while maintaining financial efficiency.
  • Skilled in strategic hiring, staff training, and performance management to build a strong, patient-focused team.
  • Proven ability to develop and execute business strategies that meet and exceed clinic goals by increasing patient retention, optimizing workflow efficiency, and enhancing revenue growth.
  • Experienced in managing annual budgets, cost control, and financial planning to ensure profitability while maintaining high-quality patient services.
  • Strong leadership in implementing operational improvements, ensuring regulatory compliance, and fostering a culture of excellence.
  • Adept at collaborating with medical professionals, vendors, and stakeholders to align business objectives with exceptional patient care.

Education

Master of Healthcare Administration -

Fairmont State University
Fairmont, WV
05-2026

Skills

  • Financial analysis
  • Regulatory compliance
  • Healthcare operations
  • Electronic health records
  • Project management
  • Team building

Certification

  • EclinicalWorks EMR Certified Trainer
  • EclinicalWorks PM Certified Trainer

Timeline

General Manager

MyEyeDr
01.2024 - Current

Site Director and EHR Application Specialist

Coplin Health Systems
08.2021 - 12.2023

General Manager

MyEyeDr
11.2020 - 08.2021

Master of Healthcare Administration -

Fairmont State University
Carla Davis