Carla Dredd
Property Management
Dallas,TX
Summary
Proven Property Manager and Leasing Consultant with a track record of enhancing tenant satisfaction and loyalty at companies like The Empyr Group. Skilled in accurate recordkeeping and time management, adept at resolving tenant issues promptly, and boosting service quality. Expert in tailoring services to meet client needs, significantly improving client communication and satisfaction.
Overview
25
25
years of professional experience
Work History
Craft Service Coordinator
Imani Media Group
04.2000 - Current
- Managed a high volume of cast n crew food and bevarage repuest for production.
- Maintained accurate records of all service activities, facilitating smooth communication with client.
- Customized service offerings to meet unique needs of key clients, enhancing client satisfaction and loyalty.
Leasing Consultant
MEB Management | Avilla Homes
12.2015 - 12.2016
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Leasing Consultant
Citi On Camelback Apartments
05.2016 - 10.2016
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Greeted clients, showed apartments, and prepared leases.
- Distributed and followed up on tenant renewal notices.
- Coordinated with maintenance teams to ensure apartments were move-in ready, improving tenant move-in experience.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
Property Manager
The Empyr Group
01.2010 - 01.2015
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Introduced prospective tenants to types of units available and performed tours of premises.
Education
No Degree - Business Administration And Management
California State University Nothridge
Northridge, CASkills
- Telephone communication
- Accurate recordkeeping
- Notetaking and documentation
- Self motivation
- Time management abilities
Timeline
Leasing Consultant
Citi On Camelback Apartments
05.2016 - 10.2016
Leasing Consultant
MEB Management | Avilla Homes
12.2015 - 12.2016
Property Manager
The Empyr Group
01.2010 - 01.2015
Craft Service Coordinator
Imani Media Group
04.2000 - Current
No Degree - Business Administration And Management
California State University Nothridge
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