Carla Edwards
Yazoo City,MS
Summary
Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Young Williams PC
Yazoo City, MS
08.2021 - Current
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
Education
High School Diploma -
Yazoo County High School
Yazoo City, MS05.2015
Skills
- Customer Account Management
- Data Entry
- Efficient and Detail-Oriented
- Building Customer Trust and Loyalty
Timeline
Customer Service Specialist
Young Williams PC
08.2021 - Current
High School Diploma -
Yazoo County High School
Similar Profiles
Cassandra JenningsCassandra Jennings
Recruitment Manager at Young Williams PCRecruitment Manager at Young Williams PC
Ari HowellAri Howell
Tax Preparer at Stotler& Young, PCTax Preparer at Stotler& Young, PC
Kathryn HostkoetterKathryn Hostkoetter
Back Office Manager/Medical Assistant at David F Young MD PCBack Office Manager/Medical Assistant at David F Young MD PC