Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carla Escalante

Downey,CA

Summary

Team-oriented Sales Supervisor with experience handling issues with poise. Enthusiastic personality, strong work ethic and background mentoring team members in selling techniques. Deep knowledge in marketing and customer service.

Overview

3
3
years of professional experience

Work History

Sales Supervisor

Fast-fix Jewelry & Watch Repairs Coolsprings Galleria
Downey, CA
02.2023 - Current
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.
  • Managed inventory levels at store locations according to corporate guidelines.
  • Supported team members by assisting in upselling products and services and closing sales with customers.

Mail Clerk

USPS, United States Postal Service
Long Beach, CA
12.2021 - 01.2023
  • Sorted and distributed incoming mail according to predetermined routing procedures.
  • Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
  • Maintained records of all incoming and outgoing mail packages.
  • Inspected outgoing mail for accuracy prior to distribution and mailing.

Sales Associate

Kevins Jewelers
Downey, CA
12.2020 - 11.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Compton High School
Compton, CA
06-2016

Skills

  • Bilingual in English/Spanish
  • Exceptional Multi-Tasker
  • Customer Relations
  • Problem Solving
  • Inventory Counting
  • POS System
  • Cash Handling
  • Operations

References

References available upon request.

Timeline

Sales Supervisor

Fast-fix Jewelry & Watch Repairs Coolsprings Galleria
02.2023 - Current

Mail Clerk

USPS, United States Postal Service
12.2021 - 01.2023

Sales Associate

Kevins Jewelers
12.2020 - 11.2021

High School Diploma -

Compton High School

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Carla Escalante