Carla Escalante
Downey,CA
Summary
Team-oriented Sales Supervisor with experience handling issues with poise. Enthusiastic personality, strong work ethic and background mentoring team members in selling techniques. Deep knowledge in marketing and customer service.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Fast-fix Jewelry & Watch Repairs Coolsprings Galleria
Downey, CA
02.2023 - Current
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Managed inventory levels at store locations according to corporate guidelines.
- Supported team members by assisting in upselling products and services and closing sales with customers.
Mail Clerk
USPS, United States Postal Service
Long Beach, CA
12.2021 - 01.2023
- Sorted and distributed incoming mail according to predetermined routing procedures.
- Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
- Maintained records of all incoming and outgoing mail packages.
- Inspected outgoing mail for accuracy prior to distribution and mailing.
Sales Associate
Kevins Jewelers
Downey, CA
12.2020 - 11.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Compton High School
Compton, CA06-2016
Skills
- Bilingual in English/Spanish
- Exceptional Multi-Tasker
- Customer Relations
- Problem Solving
- Inventory Counting
- POS System
- Cash Handling
- Operations
References
References available upon request.
Timeline
Sales Supervisor
Fast-fix Jewelry & Watch Repairs Coolsprings Galleria
02.2023 - Current
Mail Clerk
USPS, United States Postal Service
12.2021 - 01.2023
Sales Associate
Kevins Jewelers
12.2020 - 11.2021
High School Diploma -
Compton High School