Carla Escalante
Downey,CA
Summary
Team-oriented Sales Supervisor with experience handling issues with poise. Enthusiastic personality, strong work ethic and background mentoring team members in selling techniques. Deep knowledge in marketing and customer service.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Fast-fix Jewelry & Watch Repairs Coolsprings Galleria
Downey , CA
2023.02 - Current
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Managed inventory levels at store locations according to corporate guidelines.
- Supported team members by assisting in upselling products and services and closing sales with customers.
Mail Clerk
USPS, United States Postal Service
Long Beach , CA
2021.12 - 2023.01
- Sorted and distributed incoming mail according to predetermined routing procedures.
- Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
- Maintained records of all incoming and outgoing mail packages.
- Inspected outgoing mail for accuracy prior to distribution and mailing.
Sales Associate
Kevins Jewelers
Downey , CA
2020.12 - 2021.11
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Compton High School
Compton, CA2016-06
Skills
- Bilingual in English/Spanish
- Exceptional Multi-Tasker
- Customer Relations
- Problem Solving
- Inventory Counting
- POS System
- Cash Handling
- Operations
References
References available upon request.
Timeline
Sales Supervisor
Fast-fix Jewelry & Watch Repairs Coolsprings Galleria
2023.02 - Current
Mail Clerk
USPS, United States Postal Service
2021.12 - 2023.01
Sales Associate
Kevins Jewelers
2020.12 - 2021.11
High School Diploma -
Compton High School
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