Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Chancellors list
Generic

Carla Hilal

Raleigh,NC

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences to achive goals and targets.

Overview

3
3
years of professional experience

Work History

Sales Associate

Altered State
Raleigh, NC
05.2026 - Current
  • Delivered exceptional customer service to enhance shopping experience and foster customer loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Executed visual merchandising strategies to create appealing product displays that drive sales.
  • Collaborated with team members to achieve daily sales targets and maintain store performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Server

Le Macaron
Raleigh, NC
05.2025 - 05.2026
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in menu presentation and explained daily specials to guests.
  • Monitored inventory levels of supplies and communicated needs to management.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Prepared beverages following standardized recipes for consistent quality

Restaurant Waiter

Aladdin Mediterranean Restaurant
Raleigh, NC
05.2023 - 08.2023
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Demonstrated knowledge of menu items, including ingredients and preparation methods, to inform guests.
  • Supported team members during peak hours to maintain high service standards and workflow efficiency.
  • Maintained clean and organized dining areas for optimal guest experience.

.

Education

Bachelor of Science - Business Administration

University of North Carolina At Wilmington
Wilmington, North Carolina, NC

Bachelor of Science - Business Administration

North Carolina State University
Raleigh, NC
05-2029

Skills

  • Strong work ethic
  • Guest engagement
  • Memory retention
  • Safe food handling
  • Menu memorization
  • Team collaboration
  • Performance improvement
  • Motivation techniques

Languages

Arabic
Full Professional
English
Full Professional

Interests

  • Dancing
  • Music
  • Violin
  • Giving back to the community

Timeline

Sales Associate

Altered State
05.2026 - Current

Server

Le Macaron
05.2025 - 05.2026

Restaurant Waiter

Aladdin Mediterranean Restaurant
05.2023 - 08.2023

Bachelor of Science - Business Administration

University of North Carolina At Wilmington

Bachelor of Science - Business Administration

North Carolina State University

Chancellors list

  • Recognized for academic excellence by earning a 4.0 GPA while completing a full course load for the fall 2025 semester.
  • Awarded for discipline, focus, and commitment to educational goals at UNCW