Carla Lampkin
Harlem,GA
Summary
Dynamic and detail-oriented professional with experience at Kroger as a Pharmacy Technician, excelling in medication dispensing and patient confidentiality. Proven problem-solving skills and a commitment to workflow optimization enhanced pharmacy productivity. Adept at fostering positive relationships and ensuring compliance with HIPAA regulations while delivering exceptional customer service.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
Kroger
07.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Real Estate Agent
Keller Williams
04.2024 - Current
- Coordinated open houses and property showings, showcasing features that align with client preferences.
- Analyzed market trends to advise clients on optimal pricing strategies for listings and offers.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
IRR Paraprofessional
Columbia County Board Of Education
08.2008 - Current
- Assisted teachers in delivering individualized instruction and support to diverse learners.
- Implemented classroom management strategies to foster a positive learning environment.
- Adapted instructional materials to meet the needs of students with varying abilities.
- Collaborated with educators to develop lesson plans that align with curriculum standards.
- Monitored student progress and provided feedback to enhance academic performance.
- Supported special education programs by assisting in the implementation of IEPs (Individualized Education Plans).
- Streamlined communication between teachers, parents, and administration regarding student needs and progress.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
Associate of Science - Early Childhood Care And Education
Georgia Military College
Milledgeville, GA03-2018
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Supply restocking
- Pharmacy ethics
- HIPAA
- Drug inventory control
- Labeling accuracy
- Stocking shelves
- Processing payments
Timeline
Pharmacy Technician
Kroger
07.2024 - Current
Real Estate Agent
Keller Williams
04.2024 - Current
IRR Paraprofessional
Columbia County Board Of Education
08.2008 - Current
Associate of Science - Early Childhood Care And Education
Georgia Military College