Carla Ligocki
Revere,MA
Summary
Dynamic IT Program Coordinator with a proven track record at the Massachusetts Department of Revenue, excelling in program coordination and strategic planning. Adept at enhancing compliance and efficiency through proactive data analysis and effective training. Skilled in Excel and time management, driving successful project outcomes and fostering team collaboration.
Overview
2026
2026
years of professional experience
Work History
ANF IT Program Coordinator
Massachusetts Department of Revenue
Chelsea, MA
2015 - Current
- Coordinated program activities to enhance compliance with state revenue regulations.
- Developed and maintained project timelines to ensure on-time deliverables.
- Facilitated training sessions for staff on new policies and procedures.
- Analyzed data trends to support strategic decision-making in program management.
Data Entry Operator
Massachusetts Department of Revenue
Boston, MA
07.1988 - 12.2000
- Entered and maintained accurate data in revenue management systems to ensure compliance and efficiency.
- Reviewed, verified, and corrected discrepancies in financial documents to enhance data integrity.
- Processed tax returns and payment information, contributing to timely revenue collection efforts.
- Assisted in training new staff on data entry protocols and software applications for improved workflow.
- Responsible for screening and data entry for the corporation unit.
Administrative Assistant
Massachusetts Department of Revenue
Chelsea, MA
2003 - 2015
- Managed scheduling and correspondence for department executives, ensuring efficient communication flow.
- Coordinated document preparation and submission for tax compliance, enhancing accuracy in reporting processes.
- Assisted in data entry and record management using state financial systems, improving information retrieval efficiency.
- Facilitated training sessions for new staff on departmental procedures and software applications, promoting operational consistency.
Administrative Secretary
Massachusetts Department of Revenue
Chelsea, MA
2000 - 2003
- Managed scheduling and correspondence for department executives, ensuring efficient workflow.
- Coordinated meetings and prepared agendas, enhancing team collaboration and communication.
- Streamlined document processing procedures, improving turnaround times for departmental requests.
- Maintained and organized filing systems, ensuring easy access to critical information for staff.
- Ordering and tracking supplies.
Skills
- Program coordination
- Office administration
- Proactive mindset
- Strategic planning
- Time management/ Scheduling
- Excel
- power point
- sharepoint
- Outlook
- Teams
- one note
- Service now
Timeline
Data Entry Operator
Massachusetts Department of Revenue
07.1988 - 12.2000
ANF IT Program Coordinator
Massachusetts Department of Revenue
2015 - Current
Administrative Assistant
Massachusetts Department of Revenue
2003 - 2015
Administrative Secretary
Massachusetts Department of Revenue
2000 - 2003