Carla Martinez
Chicago,IL
Summary
Dynamic operations professional with extensive experience in operational management, dedicated to driving business performance through innovative strategic initiatives. Proven track record in developing and implementing process improvements that enhance efficiency while fostering a collaborative team environment to achieve organizational objectives. Recognized for adaptability and reliability, consistently delivering targeted results in fast-paced settings. Expertise in strategic planning ensures alignment with long-term goals and a commitment to operational excellence. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon MDW2
Chicago, IL
03.2024 - Current
- Executed order assembly and item packing for efficient shipment delivery.
- Executed various warehouse roles, including receiving, shipping, and scanning inventory, meeting team objectives and reduce packaging by 10%.
- Diligently ensured high-quality and safe operations, consistently meeting or exceeding established productivity goals.
- Executed safe operation of forklifts, pallet jacks, and hand trucks to facilitate efficient product movement throughout facility.
- Coordinated efforts with colleagues to improve efficiency in order fulfillment operations.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Ensured maintenance of a clean and orderly work environment, eliminating potential hazards
Inventory Control Specialist
Superior Nut Company
Chicago, IL
05.2023 - 12.2023
- Managed inventory levels using advanced tracking systems to ensure product availability.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues improving resolution time by 20%.
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy increasing their productivity by 15%.
- Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problem solving..
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Operations Technician / Inventory Specialist
SC Johnson Lifestyle Brands
IL
12.2014 - 02.2021
- Reduced stock discrepancies by diligently investigating variances and making necessary adjustments to reflect accurate inventory levels.
- Led annual physical inventory counts, demonstrating strong attention to detail and accuracy while verifying item counts against system records that increased inventory quality by 18%.
- Operated warehouse management systems for tracking shipments and maintaining inventory records.
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Managed inventory control processes to ensure accurate stock levels and reduce discrepancies.
- Expedited order processing times with quick identification of product locations within the warehouse, utilizing barcode scanning technology and efficient search strategies.
Restaurant Manager
KFC / Taco Bell / A&W
IL
06.1993 - 08.2014
- Directed daily operations to uphold health and safety compliance standards.
- Analyzed customer feedback to refine service protocols and improve overall experience.
- Trained and mentored staff of 45 and more to improve service efficiency and customer satisfaction.
- Oversaw financial performance, reducing labor costs by 12% while maintaining service quality.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Education
Certificate - Logistics And Supply Chain Management
Joliet Junior College
Joliet, IL12-2025
Skills
- Strategic development
- Safety management
- Budget controls/management
- Inventory management
- Team building and leadership
- Problem-solving abilities
- Warehouse operation oversight
- Team coaching/motivation
- ERP software
- Teamwork and collaboration
- Lean manufacturing processes
- Performance maximization
Certification
- Leadership Training Programs - KFC, SC Johnson
- Forklift Certification - OSHA
- ERP Training – MM, WM, IM modules - SAP
- Food Safety & GMP - Superior Nut, SC Johnson
Timeline
Warehouse Associate
Amazon MDW2
03.2024 - Current
Inventory Control Specialist
Superior Nut Company
05.2023 - 12.2023
Operations Technician / Inventory Specialist
SC Johnson Lifestyle Brands
12.2014 - 02.2021
Restaurant Manager
KFC / Taco Bell / A&W
06.1993 - 08.2014
Certificate - Logistics And Supply Chain Management
Joliet Junior College