Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

CARLA QUEZADA

Valley Stream,NY

Summary

Proven data analyst with a track record of enhancing process efficiency at Recoveries, Inc. through meticulous data entry and analysis. Excelled in customer service excellence and problem-solving across various roles, including at Whole Foods Market. Skilled in SQL and Tableau, adept at multitasking and fostering team collaboration. Achieved significant improvements in data accuracy and operational workflow. Bilingual in English and Spanish.

Overview

2
2
years of professional experience
1
1
Certification

Work History

DATA ENTRY

RECOVERIES, INC.
Farmingdale, NY
10.2024 - Current
  • Performed detailed data entry into computer systems accurately and efficiently.
  • Performed administrative duties such as filing, data entry, phone calls.
  • Identified discrepancies in data entry and corrected errors accordingly.
  • Utilized critical thinking skills to troubleshoot data entry issues and improve overall process efficiency.

IN-STORE SHOPPER

Whole Foods Market
Westbury, NY
08.2024 - 12.2024
  • Demonstrated strong organizational skills by accurately processing transactions at checkout counters.
  • Collaborated with team members to fulfill orders and meet goals.
  • Adapted to changing demands with a flexible and proactive approach.

RETAIL SALES ASSOCIATE

Amazon Flex
Massapequa, NY
06.2024 - 08.2024
  • Managed inventory levels by monitoring stock movement, restocking shelves, transferring items from one location to another.
  • Responding to customer inquiries and provided solutions to ensure satisfaction.
  • Demonstrated multitasking skills in a fast-paced environment and maintained professionalism and attentiveness to customer needs.

STAND ATTENDANT

UBS Arena
Elmont, NY
04.2023 - 08.2024
  • Demonstrated ability to multi-task while managing multiple customer requests simultaneously.
  • Greeted and assisted guest with orders, ensuring a positive experience.
  • Handled food preparation and maintained compliance with safety standards.

TEAM MEMBER

Target
Westbury, NY
06.2023 - 11.2023
  • Providing helpful information, answering questions, making calls, and responding to complaints.
  • In the front line of support for clients and customers, to help ensure that customers are satisfied with products, services, and features.
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.

Education

High School -

ELMONT MEMORIAL HIGH SCHOOL
Elmont
06.2024

Skills

  • Microsoft Excel
  • Customer Service Excellence
  • Active Listening & Problem Solving
  • Multitasking & Team collaboration
  • Exceptional communication
  • Data entry and analysis
  • Data filtering
  • Structured query language (SQL)
  • Excel functions
  • Tableau software

Certification

  • Data Analytics Professional Certificate
  • Excel Power Tools for Data Analysis
  • Business Analysis & Process Management
  • Introduction to Data Analysis using Microsoft Excel
  • Certified Phlebotomy Technician

Languages

Spanish
Native/ Bilingual
French
Elementary

Timeline

DATA ENTRY

RECOVERIES, INC.
10.2024 - Current

IN-STORE SHOPPER

Whole Foods Market
08.2024 - 12.2024

RETAIL SALES ASSOCIATE

Amazon Flex
06.2024 - 08.2024

TEAM MEMBER

Target
06.2023 - 11.2023

STAND ATTENDANT

UBS Arena
04.2023 - 08.2024

High School -

ELMONT MEMORIAL HIGH SCHOOL

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