Carla R. Miller
Philadelphia,PA
Summary
Dynamic Certified Phlebotomist with expertise in pediatric care at St. Christopher’s Hospital for Children. Proven ability to enhance patient comfort and cooperation through exceptional communication and mentorship. Skilled in specimen collection and preparation, while maintaining strict compliance with HIPAA. Committed to fostering teamwork and improving patient services in high-pressure environments.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist (Private Contractor)
KenCrest Children’s Transitional Care Homes
Philadelphia, USA
01.2013 - Current
- Provide phlebotomy services for children with complex medical needs in transitional care settings.
- Ensure compassionate, individualized care in a home-like environment.
- Support interdisciplinary teams with lab collection and reporting.
Certified Phlebotomist
St. Christopher’s Hospital for Children
Philadelphia, USA
01.1987 - Current
- Served as a trusted phlebotomy instructor and mentor to new staff.
- Specialize in pediatric phlebotomy, focusing on patient comfort and reassurance.
- Build rapport with patients and families to reduce anxiety and increase cooperation.
- Collaborate closely with medical teams to support patient care plans.
- Maintain compliance with infection control and biohazard protocols.
- Prepare and manage specimens for lab analysis and esoteric testing.
- Implement improvements to patient services by analyzing and refining workflows.
- Manage inventory and supplies to support daily operations.
Education
Associate of Science Degree - Fully Accredited Medical Assistant Program
Manor College
Jenkintown, PA05.1985
High School Diploma -
Germantown High School
Philadelphia, PA06.1983
Skills
- Pediatric Phlebotomy Specialist
- Epic Electronic Health Records (EHR)
- Specimen Collection & Preparation
- Patient-Centered Care
- Confidentiality & HIPAA Compliance
- Team Collaboration
- Leadership & Mentorship
- Organization & Time Management
- Excellent Communication Skills
- Adaptability & Willingness to Learn
Certification
Phlebotomy Technician (PBT), American Society for Clinical Pathology (ASCP)
References
Available upon request
Timeline
Certified Phlebotomist (Private Contractor)
KenCrest Children’s Transitional Care Homes
01.2013 - Current
Certified Phlebotomist
St. Christopher’s Hospital for Children
01.1987 - Current
Associate of Science Degree - Fully Accredited Medical Assistant Program
Manor College
High School Diploma -
Germantown High School
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