Carla Schiavon Sodre
Fort Myers,FL
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at The Dream Remodel Construction LLC. Expert in logistics management and staff management, achieving financial targets while maintaining high-quality standards. Skilled in decision-making, consistently resolving issues to exceed client expectations.
Overview
6
6
years of professional experience
Work History
Manager of Operations
The Dream Remodel Construction LLC
06.2020 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Loan Officer
American Home Financial Group
05.2018 - 05.2021
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
Education
Bachelor of Science - Accounting
Southern New Hampshire University
Concord, NH06.2025
Skills
- Logistics Management
- Decision-Making
- Customer Service
- Staff Management
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Manager of Operations
The Dream Remodel Construction LLC
06.2020 - Current
Loan Officer
American Home Financial Group
05.2018 - 05.2021
Bachelor of Science - Accounting
Southern New Hampshire University
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