Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Scott

Pinetop-Lakeside,AZ

Summary

A highly organized and detail-oriented professional with extensive experience in medical billing and administrative clerical support. Proven ability to accurately process and submit claims to maximize reimbursement and ensure compliance with all applicable regulations.

Overview

4
4
years of professional experience

Work History

PFS Representative

Banner Healthcare
Mesa, AZ
07.2023 - Current
  • May be assigned to process payments, adjustments, payor claims research and other accounts receivable work.
  • Works as a member of a team to ensure reimbursement for services in a timely and accurate manner.
  • Makes calls to insurance companies to follow up on bill status for claims.
  • Resubmits claims for insurance carriers for denials or claims that have not been received.
  • Works independently under general supervision.

PAS Representative

Banner Imaging
Mesa, AZ
07.2022 - 12.2022
  • Greeting patients in a professional and courteous manner.
  • Obtaining information such as insurance, orders, outside records and ensuring patient data is up to date.
  • Collecting copays and/or facilitating self-payments for exams.
  • Answering phones and direct calls to the correct department.
  • Multitasking high volume calls while checking in patients.
  • Scheduling walk-in exams. Burn CD's and obtain signed ROI.

Front Office Registrar

Summit Cancer Centers
Show Low, AZ
10.2020 - 01.2022
  • Pre-registration/Registration of patients for doctor's appointments, chemotherapy, and radiation.
  • Obtain necessary signatures.
  • Verify patient information and updates as needed.
  • Schedule follow-up appointments for patients.
  • Attach authorizations to patient charts.
  • Put in orders for patients for blood draw.
  • Answers and distributes all phone calls, mail and other correspondence.

Patient Registrar

Mercy Gilbert Hospital
Gilbert, AZ
03.2020 - 06.2020
  • Gathered appropriate patient identification.
  • Collected and entered accurate patient demographic data.
  • Obtained insurance information and verified eligibility and benefits.
  • Determined and collected patient financial liability.

Customer Service Representative

Centene Corp (Contract Position)
Tempe, AZ
08.2019 - 03.2020
  • Answer inbound calls for providers regarding claims for Ambetter, Allwell and Medicaid.
  • Document conversations with providers regarding problems and solutions for claims.
  • Answer inbound calls for providers regarding benefits/eligibility for Arizona Complete Health Plans.
  • Document conversations with providers regarding benefits/eligiiblity.

Education

Some College (No Degree) - Medical Billing And Coding

Ultimate Medical Academy
Orlando, FL

Skills

  • Front Office, High energy attitude
  • Office equipment proficiency, active listening,
  • Courteous demeanor, organizational strengths, data entry
  • Attention to detail, communication and problem-solving abilities

Timeline

PFS Representative

Banner Healthcare
07.2023 - Current

PAS Representative

Banner Imaging
07.2022 - 12.2022

Front Office Registrar

Summit Cancer Centers
10.2020 - 01.2022

Patient Registrar

Mercy Gilbert Hospital
03.2020 - 06.2020

Customer Service Representative

Centene Corp (Contract Position)
08.2019 - 03.2020

Some College (No Degree) - Medical Billing And Coding

Ultimate Medical Academy

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Carla Scott