Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carla Klein

Brooksville,FL

Summary

Proven Hospital Registrar with a track record of enhancing patient satisfaction at Lakewood Ranch Medical Center through expert patient registration and HIPAA-compliant procedures. Skilled in multitasking and teamwork, consistently ensuring accurate and efficient admissions support. Demonstrates exceptional organizational skills and adaptability, significantly improving record accuracy and patient service.

Overview

15
15
years of professional experience

Work History

Hospital Registrar

Lakewood Ranch Medical Center
07.2009 - 09.2011
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Updated computer system with latest information to keep records current and accurate.

Cismetologist

Super Cuts
07.2007 - 08.2009
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

Hospital Registrar

HCA
07.1996 - 05.2006

Admit patients to the Emergency Room, X-ray services, surgical services. Collected all patients info in a secure manor, answered phones, collected Co pays. Triage. Bed control.

Education

Cosmetologist - Cosmetology

Empire Beauty College
Centennial, CO
10.2006

Gen Diploma - General Studies

Enron Harbor High School
Benton Harbor, MI
06.1974

Skills

  • HIPAA Compliance
  • Patient confidentiality
  • Patient Scheduling
  • Patient Registration
  • Insurance Verification
  • Hospital Procedures
  • Admissions Support
  • Teamwork and Collaboration
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication

Timeline

Hospital Registrar

Lakewood Ranch Medical Center
07.2009 - 09.2011

Cismetologist

Super Cuts
07.2007 - 08.2009

Hospital Registrar

HCA
07.1996 - 05.2006

Cosmetologist - Cosmetology

Empire Beauty College

Gen Diploma - General Studies

Enron Harbor High School
Carla Klein