Michelle Walton
Tinton Falls ,NJ
Summary
Retired at 50 years old after spending many years in the healthcare industry. Making patience feel comfortable and protected was always first priority. Seeking a part time opportunity to engage customers and greet them with a smile and positive attitude.
Overview
10
10
years of professional experience
Work History
Hospital Registrar
Hackensack Meridian Health
08.2011 - 08.2021
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
Epic Credentialed Trainer
Hackensack Meridian Health
08.2014 - 08.2020
- Supported organizational goals of improved patient care by ensuring that clinical staff were well-equipped with the necessary skills to effectively utilize Epic''s tools and features.
- Collaborated effectively with cross-functional teams to create seamless integration strategies between existing systems and newly implemented Epic modules.
- Increased trainee retention rates through engaging, interactive, and hands-on instructional methods.
- Contributed to successful system go-live events by providing onsite support and real-time assistance during high-pressure situations.
Education
Associates - Business Administration
Ocean County College
Toms River, NJSkills
- HIPAA Compliance
- Patient confidentiality
- Patient Scheduling
- Patient registration
Timeline
Epic Credentialed Trainer
Hackensack Meridian Health
08.2014 - 08.2020
Hospital Registrar
Hackensack Meridian Health
08.2011 - 08.2021
Associates - Business Administration
Ocean County College