Nevada Zinn

Bucyrus,OH

Summary

To obtain an entry level position with a company that is seeking an ambitious young adult, where acquired skills and education will be utilized toward growth and advancement with the company.

Skilled Hospital Registrar with background managing patient registration, medical records and insurance verification. Demonstrated strengths in communication, problem-solving and multi-tasking under high-stress environments. Significant impact made in previous roles by introducing streamlined administrative processes to enhance efficiency and patient satisfaction.

Overview

2025

years of professional experience

Work History

Hospital Registrar

Ohio Health Morrow County Hospital

Mt. Gilead, OH

07.2023 - Current

Monitored the registration process to ensure that all required forms were completed and signed.
Answered incoming phone calls and provided assistance to callers in a professional manner.
Processed patient medical records requests in compliance with HIPAA guidelines.
Reviewed and verified patient registration information for accuracy.
Created new patient accounts and maintained existing account information.
Maintained a secure environment by ensuring that only authorized personnel had access to confidential patient files.
Answered questions and fulfilled requests with friendly and knowledgeable service.
Provided customer service to patients by answering inquiries regarding hospital services, policies, and procedures.
Spoke to patients upon arrival to determine if personal data or insurance information had changed.

Manager

Mcdonalds

Mt. Gilead, Ohio

06.2014 - 01.2022

Supervisor: Deidra McCotter
Job Duties-Open store, Manager Crew and orders, Train Crew, Handle service calls and customer calls
(419)946-4551
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Produced thorough, accurate and timely reports of project activities.
Ensured compliance with industry regulations and company policies.
Delegated work to staff, setting priorities and goals.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Trained employees on additional job positions to maintain coverage of roles.
Reviewed completed work to verify consistency, quality, and conformance.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Assembly

Whirlpool

Marion, Ohio

Supervisor: Evan Redding
Job Duties- Work in a team to build a part for a dryer, clean, work at steady pace
(740)383-7122
Maintained cleanliness and organization in the assembly area.
Trained new assembly staff on proper assembly techniques, safety protocols, and quality standards.
Completed accurate assembly work by positioning and aligning components.
Operated automated equipment used in the assembly of products.
Educated fellow workers on assembly instructions and procedures.
Assisted in training new employees on assembly procedures.
Followed detailed assembly instructions, processes, and procedures for product assembly.
Received instructions from supervisor regarding specific assembly tasks.

Education

High School -

Mount Gilead High School

Skills

HIPAA compliance
Patient confidentiality
Patient registration
Hospital procedures

Innovation and creativity
Insurance verification
Report generation
Admissions and registrations

Timeline