Carla Thompson
Louisville,KY
Summary
Adept Pharmacy Technician with a proven track record at Pharmacord and Kroger Fulfillment Center, I excel in workflow optimization and customer service. My expertise in medication therapy management and team collaboration has significantly enhanced pharmacy operations. Recognized for maintaining confidentiality and HIPAA compliance, I bring a comprehensive skill set to meet and exceed employer expectations.
Overview
2023
2023
years of professional experience
Work History
Pharmacy Technician
Pharmacord
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Mailer
Courier Journal
11.2016 - 03.2022
Process mail into machines
Pharmacy Technician
Kroger Fulfillement Center
10.2021 - 01.2022
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Education
Academic - General Studies
Waggener High School
Louisville, KY05.1980
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Processing payments
- Advanced math skills
- Compounding techniques
- Dosage form preparation
- Intravenous admixture preparation
- Patient education and counseling
- New hire onboarding
- Record preparation
- Operations support
- Medication therapy management
- Drug classification
- Pharmacology
- Attendance oversight
- Resolving customer issues
- Billing support
- Ordering and stocking medications
- Troubleshooting malfunctioning equipment
- Insurance reconciliation
- Supporting pharmacy operations
- FDA compliance
- Pharmacy operations
- Point of sale systems proficiency
- Customer service
- Data entry
- Cash register operations
- Insurance processing
- Inventory tracking
- Inventory management
- Analytical thinking
Timeline
Pharmacy Technician
Kroger Fulfillement Center
10.2021 - 01.2022
Mailer
Courier Journal
11.2016 - 03.2022
Pharmacy Technician
Pharmacord
Academic - General Studies
Waggener High School
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