Carla Toombs
Elmwood Park
Summary
Dedicated and hardworking individual with a strong commitment to delivering exceptional customer service. Known for responsibility, reliability, and adaptability in different work environments. Demonstrates excellent problem-solving skills while effectively managing diverse responsibilities.
Overview
12
12
years of professional experience
Work History
Bar Stand Level Supervisor
MSG Sports & Entertainment LLC
Manhattan, NY
02.2016 - Current
- Greet all guest in a welcoming manner.
- Ensure that policies and procedures are followed at all time.
- Supervise the staff and sanitation of the facility.
- Delegate daily duties to bartenders.
- Prepare a variety of cocktails as they are being ordered to keep a fast pace during service.
- Create a daily checklist to keep the stand up to date and ensure all equipment is in good working condition.
- Make sure the bar is left ready for the next work day.
- Make sure guest had an exception experience.
Bartender
Billy's Sports Bar & Lounge
New York, USA
02.2013 - Current
- Greet customers at their arrival to ensure a pleasant welcoming environment
- Take cocktail orders at the bar, prepare and serve the guest.
- Engage with customers and give them an exception experience.
- Delegate to barbacks product that's needed to get through the event.
Education
Veterinary Technology -
LaGuardia Community College
01.2011
Associates Degree - Office Management System
Instituto Technologico de P.R.
01.2009
Skills
- Training and mentoring
- Problem solving
- Goal oriented
- Staff management
- Customer service
- Adaptability
- Bilingual (spanish/english)
Timeline
Bar Stand Level Supervisor
MSG Sports & Entertainment LLC
02.2016 - Current
Bartender
Billy's Sports Bar & Lounge
02.2013 - Current
Associates Degree - Office Management System
Instituto Technologico de P.R.
Veterinary Technology -
LaGuardia Community College