Carla Wingo
McKinney,TX
Summary
Dynamic professional with a strong background in sales support coordination and pricing strategy development. Expertise in maintaining accurate records and enhancing sales processes, ready to leverage skills to optimize office operations and boost team performance.
Overview
29
29
years of professional experience
Work History
Sales Administrator
NASCO Industries, Inc.
Greenwood, IN
12.2006 - 07.2026
- Maintained accurate records of all transactions and customer interactions using CRM software.
- Attended and documented sales meeting minutes, distributed meeting notes, and assigned followup activities.
- Analyzed feedback from customers regarding product features and functionality in order to identify areas where improvements could be made.
- Assisted in developing pricing strategies for various products and services offered by the company.
- Conducted research on potential customers to determine their needs and preferences before making contact with them.
- Responded to inbound leads and directed to appropriate party to drive sales.
- Organized trade shows or exhibitions showcasing the company's products and services while also providing technical assistance during these events.
- Managed office supplies inventory and ensured timely replenishment.
- Organized and maintained filing systems, including electronic databases and records.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Distribution Coordinator
Tilson HR
Greenwood, IN
11.2005 - 11.2006
- Distribute Payroll documents and checks to all PEO customers as directed by their pay schedule.
- Maintained all physical and digital files of all employees of each contracted company.
- Utilized various software and tools to streamline processes and optimize performance.
- Distribute all W-2's annually per legal requirements for each employee of the contracted companies.
Sales Assistant
The Daily Journal
Franklin, IN
11.2002 - 01.2005
- Supported sales team by preparing promotional materials and displays.
- Proofread each ad that went into the daily publication for accuracy.
- Coordinated special advertising sections for the newspaper.
- Assisted sales team with ad orders and other duties in their absence
Reservation Call Center Manager
Indiana Hotel & Lodging Association
Indianapolis, Indiana
01.1998 - 11.2002
- Managed daily operations of call center for hospitality industry clients.
- Trained and mentored staff to enhance customer service skills.
- Established protocols for handling guest inquiries and complaints effectively.
- Signed up new hotels to the association and the call center to increase revenues.
Skills
- CRM software utilization
- Sales support coordination
- Pricing strategy development
- Office management
- Effective communication
- Event organization
- Attention to detail
- Sales pipeline management
Timeline
Sales Administrator
NASCO Industries, Inc.
12.2006 - 07.2026
Distribution Coordinator
Tilson HR
11.2005 - 11.2006
Sales Assistant
The Daily Journal
11.2002 - 01.2005
Reservation Call Center Manager
Indiana Hotel & Lodging Association
01.1998 - 11.2002