Summary
Overview
Work History
Education
Skills
Certification
An independence contrator
Work Availability
Quote
Timeline
AssistantManager

Carla Keene

Alexandria,VA

Summary

Objective to Obtain a Challenging Position as a Medical Biller Highly efficient Medical Biller with experience in Radiology,and neurology. Excellent multi-tasker and demonstrated team player with a positive attitude. Seeking a position requiring HMS and Medisoft billing systems. . Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology. Maintains strict confidentiality Knowledge of HMOs, Medicare and Medi-Cal Medical Manager Software ICD-9 coding Neurology billing expertise HHM and Medisoft billing systems HIPAA compliance Patient-focused care Team player with positive attitude Strong work ethic

Overview

12
12
years of professional experience
1
1
Certification

Work History

Pre-Authorization/Financial Counselor

Washington Radiology
Fairfax, VA
09.2019 - Current
  • Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
  • Identified healthcare resources and programs for patients unable to meet financial obligations.
  • Conducted interviews with patients and family members and answered questions regarding insurance benefits.
  • Managed over 50 customer calls per day.

Patient Accounts Rep/Collections Specialist

Fairfax Radiology
Fairfax, VA
08.2006 - 05.2015
  • Thoroughly investigated past due invoices and minimized number of unpaid accounts
  • Recorded and filed patient data and medical records
  • Demonstrated analytical and problem-solving ability by addressing barriers to receiving and validating accurate HCC information
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies
  • Strictly followed all federal and state guidelines for release of information
  • Directed patient flow during practice hours, minimizing patient wait time
  • Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
  • Maintain daily outgoing call volume of 50-70 calls Maintain all incoming calls for assigned alpha split along with calls which may over flow assigned.
  • Establish payment plans with in fairfax radiology policy when appropriate, for patients w/o insurance coverage (when possible collect prior to service) Discuss and obtain financial information with/from patients explaining possibility of patient qualifying for Advise patient of steps to follow when account is hospital related
  • Make every attempt to locate patient, to obtain payment, current insurance information etc
  • Prior to forwarding account to collect.

Education

No Degree - Billing/Coding

Ashworth College
Norcross, GA
12.2021

Skills

  • Effective Customer Communication
  • Patients Relations & Customer Services,
  • Good Telephone Etiquette
  • Microsoft Office, Word, Excel, PowerPoint, Collections,
  • Insurance Verification, Claim Administration,ICD-9 & 10 & Coding,EMR experienc insurance, letters,
  • Google Workspace
  • Self-Motivated
  • Data Entry
  • Interpersonal Communication
  • Organization and Time Management
  • Teamwork and Collaboration
  • MS Office

Certification

  • Billing/Coding - 12/21/2021

An independence contrator

I am looking for clients that are looking for a well experience biller and collections specialist who will help with there revenue.






Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield

Timeline

Pre-Authorization/Financial Counselor

Washington Radiology
09.2019 - Current

Patient Accounts Rep/Collections Specialist

Fairfax Radiology
08.2006 - 05.2015

No Degree - Billing/Coding

Ashworth College
Carla Keene