Carlebson Charlenord
Immokalee,FL
Summary
Calm under pressure with superior time management and conflict resolution skills. Skills include: Management and leadership experience Administrative skills. Ability to communicate clearly and effectively, both verbally and in writing. Organizational and logistical skills Tech savvy Microsoft Office applications Supervisory and training experience. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Current student working toward Bachelor's degree in Business Administration and seeking opportunity to begin career. Identifies and quickly closes any knowledge gaps to offer value to employer and team.
Overview
5
5
years of professional experience
Work History
Administrative Supervisor
United States Marine Corps
01.2020 - 01.2025
- Performed management of administrative and clerical functions in the areas of general administration, personnel administration, operational administration, and manpower administration.
- Performed basic clerical and communication skills, such as answering phones and responding to emails.
- Knowledgeable in administrative procedures and processes, pay and personnel information, preparation of orders and directives, correspondence, and the use and maintenance of filing systems.
- Performed wide-ranging administrative, financial and service-related functions through 3270 and UDMIPS.
- Performed general administrative duties, including copying, faxing and filing.
- Coached new employees on administrative procedures, company policies and performance standards.
- Created and maintained processes for administrative operations to improve accuracy and efficiency.
- Conducted thorough research of Entitlements, Regulations/Manual and Court Order topics using diverse sources to assist professional staff with routine and special project tasks.
- Maximized quality assurance standards and controlled downtime to meet revenue targets.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Resolved customer concerns in an efficient and knowledgeable manner to promote satisfaction and loyalty.
- Handled incoming and outgoing mail.
- Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
- Created and disseminated team-based communications such as newsletters to enhance collaboration and morale between office employees.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Verified data integrity and accuracy.
- Assisted 20 customers in average 3 hours by answering questions, responding to inquiries and handling telephone requests.
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
- Supported Chief Operating Officer with daily operational functions.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Arranged accommodations and travel plans for visitors and presented updated itineraries.
- Assisted various business groups with document organization and dissemination during acquisitions.
- Entered details such as payments, account information and call logs into Roster/Excel system.
- Answered average of 30 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
Education
BBA - Business Administration
American Public University
Charles Town, WV05.2026
Skills
- Management and leadership experience
- Administrative skills
- Multitasking
- Demonstrated firearm proficiency
- Ability to communicate clearly and effectively
- Organizational and logistical skills
- Tech savvy
- Microsoft Office applications
- Supervisory and training experience
Accomplishments
Certificate of Commendation (2X)
Navy and Marine Corps Achievement Medal
Meritorious Promotion
Awards
- Certificate of Commendation (2X)
- Navy and Marine Corps Achievement Medal
- Meritorious Promotion
Languages
Haitian Creole
Native or Bilingual
Timeline
Administrative Supervisor
United States Marine Corps
01.2020 - 01.2025
BBA - Business Administration
American Public University