Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlee Christiansen

North Fort Myers,FL

Summary

Compassionate Medical Assistant with expertise in HIPAA compliance, patient scheduling, and electronic health records. Committed to ensuring patient satisfaction and supporting healthcare professionals. Making sure that they are taken care of in a timely manner and feel comfortable in the environment.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Associates In Internal Medicine
Lehigh Acres, FL
01.2026 - Current
  • Assisted with patient intake, documenting medical histories and vital signs accurately.
  • Scheduled patient appointments, optimizing office workflow and minimizing wait times.
  • Supported physicians during examinations, ensuring equipment readiness and patient comfort.
  • Managed electronic health records, maintaining accuracy and compliance with regulations.
  • Refilling medications for patients

Customer Service Representative

The UPS Store Inc.
Fort Myers, FL
08.2024 - 01.2026
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Managed shipping processes using UPS shipping software, ensuring accuracy in transactions.
  • Coordinated with team members to streamline workflow and improve overall efficiency.
  • Trained new employees on customer service protocols and operational procedures.

Restaurant Hostess

Boat House Bar & Grill
North Fort Myers, FL
06.2023 - 08.2024
  • Greeted guests warmly, ensuring a positive first impression and encouraging repeat visits.
  • Managed reservations efficiently, optimizing seating arrangements for maximum capacity and guest satisfaction.
  • Assisted in training new host staff on procedures and customer service best practices.
  • Collaborated with servers and kitchen staff to ensure timely meal delivery and address guest needs promptly.

Education

Florida SouthWestern State College
Fort Myers, FL

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Data entry
  • Electronic health records
  • Compassionate
  • Maintaining confidentiality

Timeline

Medical Assistant

Associates In Internal Medicine
01.2026 - Current

Customer Service Representative

The UPS Store Inc.
08.2024 - 01.2026

Restaurant Hostess

Boat House Bar & Grill
06.2023 - 08.2024

Florida SouthWestern State College