Carleigh Ashby
Ranson,WV
Summary
Proven to excel in high-volume environments, I leveraged my expertise in liquor, beer, and wine at Kitzie’s Tavern, Riverbend, and Kitzie’s of Spring Mills to enhance customer satisfaction and streamline operations. My strong multitasking abilities and outgoing personality significantly contributed to creating memorable guest experiences, demonstrating a commitment to excellence in customer service and responsible alcohol service.
Overview
6
6
years of professional experience
Work History
Bartender
Kitzie’s Tavern
Spring Mills, WV
09.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Riverbend Bar and Grill
Falling Waters, WV
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender/Server
Kitzie’s of Spring Mills
Spring Mills, WV
03.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Cashier/Server
Jule’s Frozen Custard
Inwood, WV
04.2020 - 10.2020
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier/Server
Taste Buds
Clear Brook, VA
03.2019 - 01.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Diploma -
Musselman High School
Inwood, WV05.2020
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Customer service expertise
- Responsible Alcohol Service
- Complex Problem-Solving
- Handling Difficult Customers
- Menu Memorization
- Food Service
- Classic cocktails
- Bar Equipment Familiarity
- Changing beer kegs
Timeline
Bartender
Kitzie’s Tavern
09.2024 - Current
Bartender
Riverbend Bar and Grill
04.2024 - Current
Bartender/Server
Kitzie’s of Spring Mills
03.2021 - Current
Cashier/Server
Jule’s Frozen Custard
04.2020 - 10.2020
Cashier/Server
Taste Buds
03.2019 - 01.2020
Diploma -
Musselman High School