Carlene Miller
Kissimmee
Summary
Over 25 years’ experience in the healthcare industry in Management and Customer service. Working with geriatric patients in various capacities. Works well in interdisciplinary team environments and a very dedicated team player with exceptional communication skills. Excellent in organizing, statistical data management and patient advocacy.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
Institute Human Dynamics Services
The Bronx, NY
06.2016 - Current
- Provide ongoing protective oversight to people attending the Day Habilitation Program. Navigation of CPR, SCIP and Person-Centered Planning.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Transported clients to medical and dental appointments to provide support.
- Improved client self-sufficiency through teaching essential skills such as meal preparation and housekeeping.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
GI Technician
Manhattan Endoscopy Center
New York, NY
05.2013 - 06.2016
- PACU experience
- Assisted in the diagnosis of gastrointestinal disorders through accurate collection and processing of biopsy specimens.
- Supported physicians during complex procedures, anticipating needs and assisting with critical tasks.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
Education
Associate of Science - Health Office Administration
Monroe College
Bronx, NYCertificate - Surgical Technology
Star Career Academy
Queens Village, NYSkills
- Team management
- First aid and safety
- CPR Certified
- SCIP
- Management of remote employees
- Efficient in MS Software Programs
Timeline
Direct Support Professional
Institute Human Dynamics Services
06.2016 - Current
GI Technician
Manhattan Endoscopy Center
05.2013 - 06.2016
Certificate - Surgical Technology
Star Career Academy
Associate of Science - Health Office Administration
Monroe College