Cody Hernandez
Grand Rapids,MI
Summary
Proven track record in enhancing client wellness and safety at Hope Network West Michigan, showcasing exceptional skills in medication administration and compassionate caregiving. Expert in crisis intervention and behavioral management, significantly improving client quality of life. Trained in food safety and proficient in Microsoft Excel, demonstrating a unique blend of technical and interpersonal abilities. Learned Time management, meeting deadlines and marketing through Spectrum Health's Intern Program. Pursuing a Bachelor's in Psychology, currently 1 year in with a 3.8 GPA.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Hope Network West Michigan
Wyoming, MI
04.2024 - Current
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Kitchen Staff Trainer
Chic-Fil-A
Wyoming, MI
04.2022 - 12.2023
- Experience with raw poultry, breading meat and staying clear from cross contamination
- Dishwashing experience
- Fast paced fryer operation, assembling food and cooking food
- Food assembly, Food prep, Baking
- Reduced food waste by conducting regular inventory checks and optimizing ingredient usage in meal preparation.
- Time management skills
- Learned in pressure situations
- Helped assemble catering orders
- Trained new and current employee's
Cashier
Panera Bread
Grand Rapids, MI
12.2020 - 11.2021
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built customer relationship's
- Bakery experience, cutting bread etc.
- Barista experience
- Bussing and packaging
- Dishwasher
Internship Student
Spectrum Health Hospital
Grand Rapids, MI
03.2020 - 08.2020
- Developed experience in Spectrum Health's Warehouse
- Made Mask, Gloves and others during Covid
- Developed documentation skill's and was present at webcast meetings for marketing
- Learned how to manage task as well as meeting deadlines
- Gained experience in a group setting, teamwork skill's and leadership
Education
Bachelor of Psychology - Psychology
Southern New Hampshire University
Hooksett, NH10.2027
High School Diploma -
Kelloggsville High School
Grand Rapids, MI05.2021
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Behavioral Management
- Housekeeping tasks
- Client documentation
- Decision-making support
- Food safety knowledge
- Kitchen Organization
- Knife Skills
- Cooking techniques
- Team Management
- Food Preparation
- Order Accuracy
- Customer Service
- Critical Thinking
- Team Collaboration
- Food Safety
- Cash Handling
- Microsoft Excel
- Worker Training
- Cooking
- Deadline Management
- Time tracking
- Proactive Approach
- Workload balancing
- Time Management
- Good Judgement
- Teamwork and Cooperation
- Awareness to reactions
- Decision-making skills
- Endurance
- Good eyesight
- Computer Skills
- Work Ethic and Integrity
- Patience and Empathy
- Order Taking
Timeline
Direct Support Professional
Hope Network West Michigan
04.2024 - Current
Kitchen Staff Trainer
Chic-Fil-A
04.2022 - 12.2023
Cashier
Panera Bread
12.2020 - 11.2021
Internship Student
Spectrum Health Hospital
03.2020 - 08.2020
Bachelor of Psychology - Psychology
Southern New Hampshire University
High School Diploma -
Kelloggsville High School