Carlene Wilson
New York
Summary
Dynamic professional with extensive experience in hospitality and management, notably at Mid Manhattan Learning Center. Proven ability in event setup and personnel development, ensuring exceptional guest experiences. Recognized for reliability and superb surveillance skills, consistently maintaining safety and satisfaction in fast-paced environments. Committed to fostering team collaboration and operational efficiency.
Overview
16
16
years of professional experience
Work History
Catering Server
Mid Manhattan Learning Center
05.2025 - 05.2025
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Carried out professional service, retaining polite and friendly approach at all times.
Store Manager
Chelsea 711
04.2009 - 10.2024
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Security Guard
Rowlandsfield PA Health Center
02.2013 - 08.2019
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
GED -
Mid-Manhattan Adult Learning Center
212 West 120 Street, New York New York 1002712-2025
Skills
- Tray passing
- Set up procedures
- Station stocking
- Event setup
- Food allergy awareness
- Safe food handling
- Flexible schedule
- Table bussing
- Cleaning and sanitizing
- Food running skills
- Operational budgeting
- Personnel development
- Hourly shift management
- Promotional planning
- Superb surveillance skills
- Premises surveillance
- Security camera monitoring
- Reliability
Timeline
Catering Server
Mid Manhattan Learning Center
05.2025 - 05.2025
Security Guard
Rowlandsfield PA Health Center
02.2013 - 08.2019
Store Manager
Chelsea 711
04.2009 - 10.2024
GED -
Mid-Manhattan Adult Learning Center
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