Carlenny Delgado
Bronx
Summary
Developed leadership and organizational skills in fast-paced retail environment, managing teams and operations effectively. Skilled in inventory management and customer service, ensuring smooth daily operations and high customer satisfaction. Seeking to transition into new field, leveraging strong team collaboration and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
07.2022 - 08.2023
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
- Collaborated with team members to optimize workflow during peak hours.
- Assisted in training new crew members on operational procedures and customer service techniques.
Cashier / Customer Service Associate
Keyfood Marketplace
01.2024 - 06.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced cash drawers at shift end.
- Maintained accurate cash drawer, ensuring proper cash handling procedures
- Processed customer transactions efficiently using point-of-sale system
Floor Lead
Equinox Gym
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Supervised sales floor operations to enhance customer experience and optimize team performance.
- Adapted quickly to new software tools and customer service protocols.
- Led team in resolving customer inquiries, ensuring high-quality service delivery.
- Trained new representatives on company policies and customer service protocols.
Education
High School Diploma -
Gregorio Luperón High School
New York, NY09-2019
GED -
City College of New York
New York, NY09-2023
Skills
- Excellent customer service and communication skills
- Team player with a positive attitude
- Fast learner and adaptable to new tasks
- Reliable and detail-oriented
- Passionate about helping others and creating positive experiences
- Store operations
Languages
English
Spanish
Timeline
Floor Lead
Equinox Gym
08.2024 - Current
Cashier / Customer Service Associate
Keyfood Marketplace
01.2024 - 06.2024
Crew Member
McDonald's
07.2022 - 08.2023
High School Diploma -
Gregorio Luperón High School
GED -
City College of New York