Carles Spruill
Rock Hill,SC
Summary
Results-driven professional in insurance sales, known for exceptional productivity and efficiency in task completion. Skilled in client relationship management, policy customization, and market analysis. Excel at communication, problem-solving, and adaptability, leveraging these soft skills to meet and exceed sales targets consistently.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Agent
New York Life Insurance Co
Knoxville, TN
06.2024 - Current
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Territory Manager
Bosch
Rock Hill, SC
05.2023 - 06.2024
- Developed and implemented strategies to increase sales in assigned territory.
- Established relationships with key customers, vendors, and distributors in the area.
- Coordinated trade shows and other promotional events to raise brand awareness in the territory.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Created presentations for potential customers highlighting products' features and benefits.
- Monitored competitor activities in the region to ensure competitive advantage.
Wheel Technician
Dent Wizard Smart Repairs
Charlotte, NC
04.2018 - 05.2023
- Repaired bent or cracked wheels using a variety of tools including welding equipment.
- Kept detailed records of all work performed for each customer vehicle in the shop database system.
- Diagnosed and repaired tire and rim issues.
- Collaborated with team members to fulfill sales and service requests.
Terminal Clerk
Estes Express
Charlotte, NC
01.2017 - 05.2018
- Verified accuracy of manifests prior to loading onto trucks or aircrafts.
- Monitored the status of outgoing orders from start to finish ensuring timely delivery.
- Provided administrative support by filing paperwork, answering phones, taking messages and responding to emails.
- Processed freight and cargo shipments according to customer specifications.
- Scheduled pick-ups with carriers as needed for freight forwarding services.
Warehouse Lead
XPO Last Mile
Charlotte, NC
01.2015 - 02.2017
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
- Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
- Performed cycle counts to verify physical stock against system-generated data.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
Education
Bachelor of Arts - Business Administration
Strayer University
Charlotte, NCSkills
- Lead Development
- Leads Prospecting
- Customer follow-up
- CRM Software
- Customer Service
- Policy Renewals
- Client Relations
- Account Management
- Client Retention
- Upselling
- Territory expansion
Certification
Life Insurance Producer License
Health Insurance Producer License
Interior Repair Technician Certification
Wheel Technician Certification
Timeline
Insurance Agent
New York Life Insurance Co
06.2024 - Current
Territory Manager
Bosch
05.2023 - 06.2024
Wheel Technician
Dent Wizard Smart Repairs
04.2018 - 05.2023
Terminal Clerk
Estes Express
01.2017 - 05.2018
Warehouse Lead
XPO Last Mile
01.2015 - 02.2017
Bachelor of Arts - Business Administration
Strayer University
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