Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Supervisor
Fayette District Court
09.2009 - 12.2021
Overseeing Expunged Cases
Data Entry
Customer Service
Resolved customer complaints.
Established and enforced clear goals to keep employees working collaboratively.
Provided ongoing training to address staff needs.
Field Representative
Administrative Office of the Courts
04.2006 - 09.2009
Connected with court offices within KY to provide assistance and collect feedback to optimize operations.
Filled out paperwork completely, efficiently and accurately.
Trained new clerks with a structured database. Recorded operations in office.
Attended conferences to learn new platforms that were to be utilized in offices across Kentucky.
Traveling to 19 counties within Kentucky to train and fill in if needed as a clerk.
Took phone calls for all KY counties to help with troubleshooting and advisement.
Deputy Clerk
Pike County Clerks Office
08.1994 - 04.2006
Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
Completed complex court forms accurately, minimizing errors and potential delays in processing.