Carley Elsey
Denton,TX
Summary
Seeking employment with 10+ years experience in the customer service industry, recent completion of a bachelors of science degree in psychology, and work as a visual artist, thriving in many different environments requiring analytical skills, critical thinking, adaptability, and applied psychology to achieve positive, results-driven outcomes with customers and colleagues alike. Dependable, honest, and adept at communication and problem-solving while driving sales and creating business relationships.
Overview
7
7
years of professional experience
Work History
Artist
StencilQueen
03.2020 - Current
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Contributed to creative process through original ideas and inspiration to create lasting, positive, interpersonal work relationships
- Made use of materials, such as ink, watercolors, computer software, stencils, and aerosol paints to complete unique piece for customers.
- Business has grown by 40%
FT/Psychology Student
University Of North Texas
08.2020 - 05.2023
- Followed school and classroom policies, regulations, dress codes, and strict classroom schedules.
- Effectively led group projects in team environments to maintain high levels of productivity.
- Took extensive notes to document lessons and further solidify learning objectives.
- Gained scholarships and aid with 3.8-4.0 level of achievement each semester
Server
Up On Knox
09.2019 - 09.2020
- Catered to high expectations and standards of guests and management in upscale setting
- Demonstrated thorough knowledge of complex menu items, policies, and procedures, as well as adhering to honesty and integrity required in tip-pooling system
- Set positive tone for entire dining experience as first point of contact for incoming guests, in addition to resolving customer complaints promptly and professionally to maintain safety and positive reputation
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet guest and management needs.
- Often held highest percentage of sales status
Server
The Porch
03.2018 - 08.2019
- Served food and beverages promptly with focused attention to customer service while maintaining safety of guests and co-workers
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong interpersonal and communication skills with customers, colleagues, and management
- Managed 100+ covers with ease
Sales Associate/Merchandise Associate
Gas Monkey Garage
01.2017 - 04.2018
- Greet fans from around the world at GMG Garage shown in Discovery channel's most highly rated shows, while driving sales and making positive experiences for fans.
- Maintained safe work environment for celebrities, fans, and cars with high volumes of people.
- Lead private tours of 5-50+ people, informing and answering questions about the history of cars, garage, and celebrities
Education
Bachelor of Science - Psychology
University of North Texas
Denton, TX05.2023
Skills
- Maintained safe, organized environment in high-volume dining or tourist attractions
- Effective communication and interpersonal skills
- Ability to problem solve quickly during high-stress situations
- Known for dependability, punctuality, honesty, and integrity
- High level of respect, intuition, and regard for others
- Creative and resourceful
Related Cousework
- Social Psychology, Abnormal Psychology, Interpersonal Psychology, History
- Qualitative/Quantitative/Experimental Research Methods
Additional Information
- Beginner Spanish
- Previously certified to sell alcohol, handle food, and administer CPR
- Proficient in Word, Excel, and Photoshop
Timeline
FT/Psychology Student
University Of North Texas
08.2020 - 05.2023
Artist
StencilQueen
03.2020 - Current
Server
Up On Knox
09.2019 - 09.2020
Server
The Porch
03.2018 - 08.2019
Sales Associate/Merchandise Associate
Gas Monkey Garage
01.2017 - 04.2018
Bachelor of Science - Psychology
University of North Texas
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