Carley Petersen
Puyallup,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
DEI Administrative Program Specialist
Eastern Washington University
Cheney, WA
09.2023 - Current
- Maintained accurate records of office activities, including personnel files and financial data.
- Performed research activities related to program initiatives.
- Prioritized tasks to meet deadlines for policy and program initiatives.
- Maintained data integrity by entering, testing and archiving data.
Customer Service Representative
Brown Bear Car Wash
Graham, WA
01.2023 - 09.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Set up and activated customer accounts.
- Educated customers on special pricing opportunities and company offerings.
Team Member
Party City
Puyallup, WA
09.2021 - 05.2023
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
Education
Associate of Arts -
Pierce College
Puyallup, WA06.2023
High School Diploma -
Emerald Ridge High School
Puyallup, WA06.2023
Bachelor of Science - Business Administration and Accounting
Eastern Washington University
Cheney, WASkills
- Complaint Resolution
- Stocking and Replenishing
- Microsoft Office Expertise
- Retail Sales Customer Service
- Critical Thinking
- Prioritization
Timeline
DEI Administrative Program Specialist
Eastern Washington University
09.2023 - Current
Customer Service Representative
Brown Bear Car Wash
01.2023 - 09.2024
Team Member
Party City
09.2021 - 05.2023
Associate of Arts -
Pierce College
High School Diploma -
Emerald Ridge High School
Bachelor of Science - Business Administration and Accounting
Eastern Washington University