Carli Marshall
Mohave Valley,AZ
Summary
Detail-oriented Revenue Cycle Specialist with a systematic nature and good grasp of billing processes. Successful planner and problem-solver with great communication and interpersonal skills. Ready to apply experience and take on a challenging role.
Overview
4
4
years of professional experience
Work History
Office Administrator
The Hanger Clinic
Bullhead City, Arizona
09.2023 - Current
- Oversaw daily office administrative functions.
- Organized and maintained filing systems, including electronic databases and records.
- Handled incoming calls with professionalism.
- Scheduled and confirmed appointments.
- Received and distributed mail, letters and packages.
- Coordinated support to facilitate general office operations.
- Maintained inventory of job materials.
- Created purchase orders based on customer requirements and specifications.
- Created effective marketing promotions to improve business.
- Maintained confidentiality of all patient-related information according to HIPAA regulations.
Revenue Cycle Specialist
Lefthand Management
Englewood, CO
11.2021 - 07.2023
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Acted as liaison between business department, billers and third party payers in resolving billing and reimbursement accuracy.
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
- Communicated with healthcare personnel, including practitioners to promote accuracy.
- Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
Receptionist
Zygeist Wellness
San Antonio, TX
03.2021 - 05.2023
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed appointments and meetings for management team.
- Greeted customers, answered general questions and directed to appropriate locations.
Education
Certificate - Professional Biller
AAPC
Denver, CO11.2022
Certified Coding And Billing Specialist - Medical Billing And Coding
Southern Careers Institute
San Antonio, TX05.2021
Certificate - Early Education
Arapahoe Community College
Littleton, CO12.2008
Skills
- Medical Billing
- Claims Review
- Verifying Insurance
- Managing Records
- Problem-Solving
- Client Relationship Development
- Trends Analysis
- Revenue recovery
- EMR experience (8-10 different EMR systems)
- ICD-10
- HCPCS & CPT
- Type 60 wpm
Websites
Timeline
Office Administrator
The Hanger Clinic
09.2023 - Current
Revenue Cycle Specialist
Lefthand Management
11.2021 - 07.2023
Receptionist
Zygeist Wellness
03.2021 - 05.2023
Certificate - Professional Biller
AAPC
Certified Coding And Billing Specialist - Medical Billing And Coding
Southern Careers Institute
Certificate - Early Education
Arapahoe Community College