Carli Ragsdale
Stockton,CA
Summary
Competent Phlebotomy Technician with 8 years of experience working in high-volume, fast-paced in and outpatient setting. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
11
11
years of professional experience
Work History
Phlebotomist
St. Joseph’s Medical Center
Stockton, CA
10.2022 - Current
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Direct Support Professional
Detrio Healthcare
01.2021 - 05.2024
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
- Maintained clean, safe and well-organized patient environment.
- Supervised daily activities and provided assistance to staff.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Phlebotomist, Site Lead PSR II
Quest Diagnostics
05.2016 - 10.2022
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Collected, prepared and labeled samples for laboratory testing, culture and microscopic examination
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Verified insurance of patients to determine eligibility.
- Collected payments and applied to patient accounts.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Sales Lead
Finish-line/ Macy’s
08.2013 - 04.2015
- Greet and assist customers with shoes, responsible for inventory and price control, demonstrating new merchandise, managed register for purchases and returns/exchanges, handled shipping and receiving, balance sales and receipts, maintain records of all transactions, and payroll.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Used POS system to process sales, returns, online orders and gift card activations.
Education
Phlebotomy Technician CPT 1 September 2015 - undefined
Associate of Science - Medical Assisting
Heald College
Stockton, CA07.2013
Skills
- CPR Certified
- Measuring vital statistics
- Venipuncture
- Medical office administration
- Patient confidentiality
- Blood specimen storage
- Infection Control
- Specimen labeling procedures
- Recording data
- Time management
- Sample and specimen collection
- Patient Care
- HIPAA Compliance
- Insurance Knowledge
- Specimen Transport
- Processing Specimens
Timeline
Phlebotomist
St. Joseph’s Medical Center
10.2022 - Current
Direct Support Professional
Detrio Healthcare
01.2021 - 05.2024
Phlebotomist, Site Lead PSR II
Quest Diagnostics
05.2016 - 10.2022
Sales Lead
Finish-line/ Macy’s
08.2013 - 04.2015
Phlebotomy Technician CPT 1 September 2015 - undefined
Associate of Science - Medical Assisting
Heald College