Carli Timmermann

• Same responsibilities as prior employment

• Conducted searches of inmates, cells, and prison grounds to detect contraband

or illegal activities.

• Interacted with inmates in an effort to reduce tension between them and maintain

a peaceful atmosphere within the facility.

• Administered first aid when required due to injury or illness sustained by an inmate

while under supervision.

• Reviewed incident reports submitted by subordinates concerning violations of

policy or procedure observed during shift changes.

• Enforced prison rules and regulations while maintaining a safe environment for

inmates and staff.

• Monitored video surveillance systems to observe prisoner activity throughout the

correctional facility.

• Collaborated with outside agencies such as social workers, psychologists, and

probation officers when necessary.

• Supervised prisoners during meals, recreation time, work assignments, medical

visits, court appearances, and other activities.

• Provided coaching and guidance to team members when necessary to improve

performance.

• Oversaw the training of new employees on customer service, product knowledge,

and cash handling techniques.

• Investigated customer complaints regarding merchandise quality or availability

promptly.

• Maintained cleanliness and organization of work area.
• Resolved conflicts between employees or customers in a professional manner.
• Developed and maintained positive working relationships with staff, customers,

and vendors.

• Monitored store operations to ensure compliance with company policies and

procedures.