CARLIA GORDON

• Assisted customers with product inquiries, returns, and purchases
• Managed inventory and ensured accurate order fulfillment
• Maintained organization and cleanliness of the warehouse and store areas

• Provided excellent customer service in a fast-paced environment
• Assisted in maintaining cleanliness and organization of the work area
• Processed customer orders efficiently and resolved complaints professionally
• Took orders, prepared meals, and collected payments.

• Provided weekly food and essential resources to individuals and families in need
• Conducted client intake and assessments to determine eligibility for services
• Collaborated with local community organizations to refer clients to additional support services
• Maintained accurate client records and ensured confidentiality

Assisted clients and students with completing applications for HEAP and SNAP benefits.

• Offered community resource guidance to clients to meet family needs for assistance.
• Conducted outreach to local referral sources to build strong partnerships for supportive services.
• Interviewed clients to assess needs and determine most suitable needs and services.
• Advocated for client needs with external agencies to secure necessary services and support.