Carlie Bell
Summary
Results-driven professional with extensive experience in the restaurant industry. Skilled in training and coaching staff, maintaining quality assurance, and building relationships. Committed to maximizing efficiency and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Manager/Bartender/Server
Vora Restuarant European
Wichita, Kansas
02.2025 - 05.2026
- Managed daily restaurant operations and staff scheduling.
- Resolved customer feedback to enhance dining experiences.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and addressed issues to maintain quality service.
- Coached and trained team members to elevate job performance.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Mixed and served cocktails following standard recipes and customer requests.
- Maintained cleanliness and organization of bar area throughout shifts.
- Handled cash transactions and processed payments accurately.
- Monitored inventory levels and restocked supplies.
- Greeted customers and provided excellent customer service.
Bar Manager
Yayas European Bistro
Wichita, Kansas
01.2022 - 02.2025
- Oversaw daily bar operations, optimizing workflow and enhancing customer satisfaction.
- Trained and supervised bar staff in drink preparation and customer service standards, ensuring consistent quality and adherence to standards.
- Developed seasonal drink menus to enhance guest experience and promote sales.
- Monitored inventory levels, ordering supplies to maintain optimal stock availability.
- Fostered positive relationships with vendors for quality product sourcing and pricing.
- Managed bar staff and trained new hires on operational procedures.
- Reorganized bar stations to streamline service flow.
- Analyzed monthly sales reports to identify improvement areas and strategized for growth opportunities.
- Provided customers with wine, beer, and cocktails to enhance their dining experience.
Bartender/Server
Longhorns Steakhouse
Wichita, KS
07.2021 - 02.2022
- Provided excellent customer service in high-volume dining environment.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Assisted with menu selections and answered guest inquiries about food options.
- Processed customer orders using point-of-sale system, ensuring accuracy and speed.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Managed cash and card transactions during busy shifts, maintaining accuracy and customer trust.
- Coordinated with hosts, bussers, and kitchen staff to streamline service and enhance customer experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Northwest Highschool
Wichita, KS05-2012
Skills
- Bar management
- POS systems
- Inventory control
- Quality assurance
- Staff management
- Training and coaching
- Time management
- Customer service
- Relationship building
References
- Brad Vtas (Vora General Manager) 316-461-5238
- Brad Stevens (Vora Restaurant Owner) 316-737-7043
- Tibb Scheer (Yayas General Manager) 316-201-8861
Timeline
Manager/Bartender/Server
Vora Restuarant European
02.2025 - 05.2026
Bar Manager
Yayas European Bistro
01.2022 - 02.2025
Bartender/Server
Longhorns Steakhouse
07.2021 - 02.2022
High School Diploma -
Northwest Highschool