Carlie Cox
Beaver,WV
Summary
Attentive Assistant Manager experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Panera Bread
Beckley, WV
05.2021 - Current
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Team Manager
Panera Bread
Beckley, WV
04.2020 - 05.2021
- Motivated team members to consistently achieve or exceed performance expectations.
- Coached team for success by using corrective action processes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Team Lead
Panera Bread
Beckley, WV
05.2019 - 04.2020
- Monitored team progress and enforced deadlines.
- Fostered positive employee relationships through communication, training and development coaching.
- Offered training and support to keep team members motivated and working toward objectives.
Retail Team Member
Panera Bread
Beckley, WV
04.2018 - 05.2019
- Initiated friendly conversation with customers to determine level of assistance required.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Education
Bachelor of Science - Business Administration And Management
University of Charleston
Charleston, WVSkills
- Team Leadership
- Staff Training
- Product and Service Knowledge
- Cost Control
- Time Management
Certification
- ServSafe Certification
Timeline
Assistant Manager
Panera Bread
05.2021 - Current
Team Manager
Panera Bread
04.2020 - 05.2021
Team Lead
Panera Bread
05.2019 - 04.2020
Retail Team Member
Panera Bread
04.2018 - 05.2019
Bachelor of Science - Business Administration And Management
University of Charleston
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