Pamela Akridge Jayo
Dundalk,MD
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate
BD Benton & Dickson
01.2019 - 01.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Utilized customer feedback to improve product offerings.
Nurse
Charlestown Nurse Staffing
01.2013 - 01.2019
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Followed proper procedure for installation and removal of catheters, IVs and PIC lines.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
Education
GED -
Bartholomew Schools
Columbus, IN05.2018
Skills
- Management Support
- Data Entry
- Process Improvement
- Good Communication
- Punctual and Dependable
- Safe Machine Operation
- Positive Attitude
- Attention to Detail
- Machine Operation
- Good Manufacturing Practice
- Completed all required documentation neatly, accurately, and with accordance with cGMP
Certification
- CNA - Certified Nurse Assistant
- ACLS Certified
- CPR and First Aid Certified
Timeline
Associate
BD Benton & Dickson
01.2019 - 01.2023
Nurse
Charlestown Nurse Staffing
01.2013 - 01.2019
GED -
Bartholomew Schools
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